[cisco-voip] BARS Install/setup password/account issues

[Erick Bergquist]

Thanks wes.

Servers are in workgroups, not domains. CCM is in
different workgroup then CRS however.

--- Wes Sisk <wsisk at cisco.com> wrote:

> CSCsb02046 BARS may not work when servers are
> members of a windows domain
> <B>Symptom:</B>
> BARS fails to backup a remote server and the remote
> server event viewer 
> security log reports login failures for the
> BackAdmin user.
> 
> <B>Conditions:</B>
> The remote server is a member of a domain. The
> domain also has a 
> BackAdmin user defined but with a different
> password.  This is most 
> likely to happen with CRA servers where they have to
> be a member of a 
> domain for the SMB share for client license files.
> 
> <B>Workaround:</B>
> Rename the domain user BackAdmin to a different
> username
> -OR-
> Reconfigure the callmanager and CRA server to use a
> different username 
> for backup.  This is configured under component
> services on the computer 
> running BARS.  Synch the password for this new
> account on all computers.
> 
> <B>Further Problem Description:</B>
> When a server joins a domain, the windows
> authentication order becomes:
> 1. query domain
> 2. query local SAM database
> 
> BARS currently sends only a username and domain=NULL
> so the remote 
> server attempts authentication against the windows
> domain first.  Even 
> if authentication succeeded, that domain user may
> not have correct 
> rights on the remote server.
> 
> 
> Erick Bergquist wrote:
> 
> >Having issue with BARS 4.07 on CCM 3.3(4)sr2 and a
> >standalone CRS 3.0.3 server.
> >
> >BARS installs fine on pub and backups ccm fine, but
> >when we try to add data source for CRS it asks for
> >username and password and it fails to authenticate
> to
> >that server.
> >
> >The username/password work fine, as we can login to
> it
> >fine and do a mapped drive fine to it, etc.
> >
> >When we try to install BARS as backup target on CRS
> >server we get stuck at the BackAdmin password
> screen
> >on install. It can't verify/authenticate with the
> >backadmin password which we just set during BARS
> >server install which is same as other server
> password
> >so we know we have right one.
> >
> >Any ideas? I haven't had trouble with BARS
> >install/setup until now on clients. 



		
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