[cisco-voip] BARS Install/setup password/account issues

[Wes Sisk]

Login to the CM server as the 'backadmin' user.  then try to 
authenticate to the CRS server (start->run-> \\<crs_server\c$)
do you get connected without prompt for authentication? 

/Wes

Erick Bergquist wrote:

>Thanks wes.
>
>Servers are in workgroups, not domains. CCM is in
>different workgroup then CRS however.
>
>--- Wes Sisk <wsisk at cisco.com> wrote:
>
>  
>
>>CSCsb02046 BARS may not work when servers are
>>members of a windows domain
>><B>Symptom:</B>
>>BARS fails to backup a remote server and the remote
>>server event viewer 
>>security log reports login failures for the
>>BackAdmin user.
>>
>><B>Conditions:</B>
>>The remote server is a member of a domain. The
>>domain also has a 
>>BackAdmin user defined but with a different
>>password.  This is most 
>>likely to happen with CRA servers where they have to
>>be a member of a 
>>domain for the SMB share for client license files.
>>
>><B>Workaround:</B>
>>Rename the domain user BackAdmin to a different
>>username
>>-OR-
>>Reconfigure the callmanager and CRA server to use a
>>different username 
>>for backup.  This is configured under component
>>services on the computer 
>>running BARS.  Synch the password for this new
>>account on all computers.
>>
>><B>Further Problem Description:</B>
>>When a server joins a domain, the windows
>>authentication order becomes:
>>1. query domain
>>2. query local SAM database
>>
>>BARS currently sends only a username and domain=NULL
>>so the remote 
>>server attempts authentication against the windows
>>domain first.  Even 
>>if authentication succeeded, that domain user may
>>not have correct 
>>rights on the remote server.
>>
>>
>>Erick Bergquist wrote:
>>
>>    
>>
>>>Having issue with BARS 4.07 on CCM 3.3(4)sr2 and a
>>>standalone CRS 3.0.3 server.
>>>
>>>BARS installs fine on pub and backups ccm fine, but
>>>when we try to add data source for CRS it asks for
>>>username and password and it fails to authenticate
>>>      
>>>
>>to
>>    
>>
>>>that server.
>>>
>>>The username/password work fine, as we can login to
>>>      
>>>
>>it
>>    
>>
>>>fine and do a mapped drive fine to it, etc.
>>>
>>>When we try to install BARS as backup target on CRS
>>>server we get stuck at the BackAdmin password
>>>      
>>>
>>screen
>>    
>>
>>>on install. It can't verify/authenticate with the
>>>backadmin password which we just set during BARS
>>>server install which is same as other server
>>>      
>>>
>>password
>>    
>>
>>>so we know we have right one.
>>>
>>>Any ideas? I haven't had trouble with BARS
>>>install/setup until now on clients. 
>>>      
>>>
>
>
>
>		
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