[cisco-voip] BARS Install/setup password/account issues

[Erick Bergquist]

Heard back from customer and they can't login as
backadmin on CM server. I'm going to try to get access
and see whats going on with this.

--- Wes Sisk <wsisk at cisco.com> wrote:

> Login to the CM server as the 'backadmin' user. 
> then try to 
> authenticate to the CRS server (start->run->
> \\<crs_server\c$)
> do you get connected without prompt for
> authentication? 
> 
> /Wes
> 
> Erick Bergquist wrote:
> 
> >Thanks wes.
> >
> >Servers are in workgroups, not domains. CCM is in
> >different workgroup then CRS however.
> >
> >--- Wes Sisk <wsisk at cisco.com> wrote:
> >
> >  
> >
> >>CSCsb02046 BARS may not work when servers are
> >>members of a windows domain
> >><B>Symptom:</B>
> >>BARS fails to backup a remote server and the
> remote
> >>server event viewer 
> >>security log reports login failures for the
> >>BackAdmin user.
> >>
> >><B>Conditions:</B>
> >>The remote server is a member of a domain. The
> >>domain also has a 
> >>BackAdmin user defined but with a different
> >>password.  This is most 
> >>likely to happen with CRA servers where they have
> to
> >>be a member of a 
> >>domain for the SMB share for client license files.
> >>
> >><B>Workaround:</B>
> >>Rename the domain user BackAdmin to a different
> >>username
> >>-OR-
> >>Reconfigure the callmanager and CRA server to use
> a
> >>different username 
> >>for backup.  This is configured under component
> >>services on the computer 
> >>running BARS.  Synch the password for this new
> >>account on all computers.
> >>
> >><B>Further Problem Description:</B>
> >>When a server joins a domain, the windows
> >>authentication order becomes:
> >>1. query domain
> >>2. query local SAM database
> >>
> >>BARS currently sends only a username and
> domain=NULL
> >>so the remote 
> >>server attempts authentication against the windows
> >>domain first.  Even 
> >>if authentication succeeded, that domain user may
> >>not have correct 
> >>rights on the remote server.
> >>
> >>
> >>Erick Bergquist wrote:
> >>
> >>    
> >>
> >>>Having issue with BARS 4.07 on CCM 3.3(4)sr2 and
> a
> >>>standalone CRS 3.0.3 server.
> >>>
> >>>BARS installs fine on pub and backups ccm fine,
> but
> >>>when we try to add data source for CRS it asks
> for
> >>>username and password and it fails to
> authenticate
> >>>      
> >>>
> >>to
> >>    
> >>
> >>>that server.
> >>>
> >>>The username/password work fine, as we can login
> to
> >>>      
> >>>
> >>it
> >>    
> >>
> >>>fine and do a mapped drive fine to it, etc.
> >>>
> >>>When we try to install BARS as backup target on
> CRS
> >>>server we get stuck at the BackAdmin password
> >>>      
> >>>
> >>screen
> >>    
> >>
> >>>on install. It can't verify/authenticate with the
> >>>backadmin password which we just set during BARS
> >>>server install which is same as other server
> >>>      
> >>>
> >>password
> >>    
> >>
> >>>so we know we have right one.
> >>>
> >>>Any ideas? I haven't had trouble with BARS
> >>>install/setup until now on clients. 
> >>>      
> >>>
> >
> >
> >
> >		
>
>____________________________________________________
> >Start your day with Yahoo! - make it your home page
> 
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> > 
> >  
> >
> 


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