[cisco-voip] Upgrade 402 to 413 fails: CPQNicMgmt / SNMP - error stopping service:4

[Matthias Schaerer]

hi 

I tried to upgrade from an new 402 server to 413. the publisher succeeded 
with no problems but the subscriber failed while applying 413-sr1 patch. 
the message I got in the logfile looked like this: 

19:35:09: Stopping SNMP 
SNMP - stopping. 
        CqMgHost - stopping dependant service. 
        CqMgStor - stopping dependant service. 
        CqMgServ - stopping dependant service. 
        CPQNicMgmt - stopping dependant service. 
SNMP - error stopping service:4 
19:37:14: ******* Critical Error encountered with SNMP Service.  Install 
EXITING********************* 
19:37:14: ******* Reboot Server and before attempting install again       
            ********************* 
19:45:34: 
******************************************************************************************************** 
19:45:34: 
******************************************************************************************************** 
19:45:34: Listing of Errors: 
19:45:34: Unless otherwise indicated, these errors are non-critical in 
nature 
19:45:34: Non-Critical Error - Service w3svc Failed to stop properly 
19:45:34: Critical Error - Service SNMP Failed to stop properly 
19:45:34: 
******************************************************************************************************** 
19:45:34: 
******************************************************************************************************** 

does anybody have a clue where to primarily start my search to resolve my 
problems? 

any hints or ideas are appreciated. 

mat 

-----------------------------------------------------------------------------------
Matthias Schaerer
Network Engineer, Instructor
Mob: +41 79 419 4557

http://www.anyweb.ch - All you want to know about taking care of networks is here.
http://www.anyweb-osys.ch - All you want to know about networking training is here.
(Don't be afraid to ask.)

In case of trouble with resending emails to me mailto:matthias.schaerer at anyweb.ch 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20050826/84aef0b6/attachment.html