[cisco-voip] User unable to log into Attendant Console

[TechGuy]

Got it, stupid me.. I thought it was simply a matter of adding a user to the
Global Directory and then setting the CTI Applications usage.  We only have
one other person who uses it and well I have not touched setting anyone up
for a very long time.  My bad!  Thanks for the help.




On 12/5/05, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> AC uses a different username/password than CM directory.
>
> In CCMADmin go to Service->Cisco CM Attendant Console->Cisco CM
> Attendant Console User.
> From there it's pretty self explanatory.
>
> -Ryan
>
> On Dec 5, 2005, at 12:18 PM, TechGuy wrote:
>
> I have a user who is unable to login to attendant console, it is
> reporting back "invalid username, please try again".  However the
> user can log into CCMUser
>
> Any ideas where to start?  I dont know much about attendant console.
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>
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