[cisco-voip] problem with part and css (the none partition)

Davis, Michael Michael_Davis at eLoyalty.com
Mon Dec 5 12:24:12 EST 2005


That makes sense.  Thanks for the clarification.

	-----Original Message----- 
	From: Ryan Ratliff [mailto:rratliff at cisco.com] 
	Sent: Mon 12/5/2005 9:03 AM 
	To: Davis, Michael 
	Cc: Lelio Fulgenzi; Mark Snow; cisco-voip at puck.nether.net 
	Subject: Re: [cisco-voip] problem with part and css (the none partition)
	
	

	IPC is actually based on the 7970 IP phone.  You are correct it talks 
	skinny, not CTI/Jtapi.
	
	
	-Ryan
	
	On Dec 4, 2005, at 5:55 PM, Davis, Michael wrote:
	
	IIRC,  the IP Communicator was at some point based on the old Selsius 
	Cisco 30 SP+ rather than CTI. Someone will correct me if I'm wrong.  
	I know this is definitely the case for CAD Media Termination clients, 
	but am not certain about IP Communicator.
	
	Either way, IP Communicator is configured as a hardware device and 
	uses SCCP rather than JTAPI for control.  So in my mind it is a 
	Software only IP Phone, not a "true" JTAPI controlled CTI device. So 
	your testing is consistent with what I've seen.  However, things like 
	IP Blue, Cisco Softphone,  CTI Ports/CTI Route Points and the JTAPI 
	apps such as IPCC/IPCCX, etc) that control them are going to be 
	affected.
	
	I know the original post was specific to IP Communicator, but with 
	all the discussion around how CSSes are processed, I thought I should 
	add the caveat.
	
	HTH clarify,
	
	Mike
	
	
	        -----Original Message-----
	        From: cisco-voip-bounces at puck.nether.net on behalf of Lelio Fulgenzi
	        Sent: Sun 12/4/2005 4:06 PM
	        To: Mark Snow; cisco-voip at puck.nether.net
	        Cc:
	        Subject: Re: [cisco-voip] problem with part and css (the none 
	partition)
	       
	       
	        And the other question is....I'm assuming this doesn't affect 
	IPCommunicator? I ran a test in the lab and it created the PSS 
	according to line+device. Is this because IP communicator is not a 
	CTI application like Softphone? Are my results what you would expect?
	
	                ----- Original Message -----
	                From: Mark Snow <mailto:highspeedsnow at gmail.com>
	                To: 'Lelio Fulgenzi' <mailto:lelio at uoguelph.ca>  ; cisco-
	voip at puck.nether.net
	                Sent: Sunday, December 04, 2005 4:20 PM
	                Subject: RE: [cisco-voip] problem with part and css (the none 
	partition)
	
	
	                The answer probably lies with the PM, but I don’t know why or when …
	
	               
	
	               
	   _____
	
	
	                From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
	bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
	                Sent: Sunday, December 04, 2005 2:04 PM
	                To: cisco-voip at puck.nether.net
	                Subject: Re: [cisco-voip] problem with part and css (the none 
	partition)
	
	               
	
	                Is there any particular reason why they've gone this way with the 
	CTIs? Are they eventually going to change it?
	
	               
	
	                        ----- Original Message -----
	
	                        From: Davis, Michael <mailto:Michael_Davis at eLoyalty.com>
	
	                        To: cisco-voip at puck.nether.net
	
	                        Sent: Sunday, December 04, 2005 3:02 PM
	
	                        Subject: RE: [cisco-voip] problem with part and css (the none 
	partition)
	
	                       
	
	                        I don't have a whole lot of experience with 3.1, but I have 
	recently been "burnt" by forgetting the CTI vs non-CTI search order. :-)
	                       
	                        -----Original Message-----
	                        From: Mark Snow [mailto:highspeedsnow at gmail.com]
	                        Sent: Sun 12/4/2005 1:47 PM
	                        To: Davis, Michael; cisco-voip at puck.nether.net
	                        Cc:
	                        Subject: RE: [cisco-voip] problem with part and css (the none 
	partition)
	                       
	                       
	                       
	                        Good Point!
	                       
	                        For those of you out there running versions prior to 3.1 when it 
	was still
	                        'Call Mangler'.
	                       
	                        Also if you are running those previous versions, try Forwarding 
	your phone
	                        to it's own DN and then calling it from another phone - just for 
	fun! ;)
	                       
	                        > -----Original Message-----
	                        > From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
	                        > bounces at puck.nether.net] On Behalf Of Davis, Michael
	                        > Sent: Sunday, December 04, 2005 1:36 PM
	                        > To: cisco-voip at puck.nether.net
	                        > Subject: RE: [cisco-voip] problem with part and css (the none 
	partition)
	                        >
	                        > Also,
	                        > Prior to CCM 3.1, Device Level CSS were placed ahead of Line 
	Level CSS.
	                        As of
	                        > 3.1, Line Level CSSes are placed ahead of Device Level, EXCEPT 
	for CTI
	                        devices
	                        > (Softphone, CTI Ports, Route Points, etc,) which use the old 
	method.
	                        >
	                        > Mike
	                        >
	                        >
	                        >       -----Original Message-----
	                        >       From: cisco-voip-bounces at puck.nether.net on behalf of Mark 
	Snow
	                        >       Sent: Sun 12/4/2005 1:13 PM
	                        >       To: 'Lelio Fulgenzi'; cisco-voip at puck.nether.net
	                        >       Cc:
	                        >       Subject: RE: [cisco-voip] problem with part and css (the none
	                        partition)
	                        >
	                        >
	                        >
	                        >       Guys,
	                        >
	                        >
	                        >
	                        >       The <none> partition is actually a real partition, it is 
	there by
	                        default and
	                        > is assigned to the very bottom of every CSS.
	                        >
	                        >
	                        >
	                        >       So if you had a RP of '91X' in the INTERAL_PT belonging to 
	the
	                        > HQ_911_CSS and Phone 1 at HQ had this CSS assigned,  but you 
	also had a RP
	                        of
	                        > '911' in in the <none> Partition (PT) and the user at Phone 1 at 
	HQ dialed
	                        911, he
	                        > would actually be routed to the 911 RP in the <none> PT due to 
	the fact
	                        that it
	                        > appears last in the HQ_911_CSS and is a longer match.
	                        >
	                        >
	                        >
	                        >       It is similar to the <null> MRG, which belongs at the very 
	bottom of
	                        every
	                        > MRGL.
	                        >
	                        >
	                        >
	                        >       MTC and HTH some :-)
	                        >
	                        >
	                        >
	                        >       -Mark Snow
	                        >
	                        >       CCIE Voice # 14073
	                        >
	                        >
	                        >
	                        >
	                        >   _____
	                        >
	                        >
	                        >       From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
	                        > bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
	                        >       Sent: Sunday, December 04, 2005 12:19 PM
	                        >       To: cisco-voip at puck.nether.net
	                        >       Subject: Re: [cisco-voip] problem with part and css (the none
	                        partition)
	                        >
	                        >
	                        >
	                        >       Oh yeah, and don't forget the <None> partition. It's not 
	really a
	                        partition,
	                        > but it encompasses as DNs and patterns that have not been 
	assigned to a
	                        > partition. There is no easy way to block access to these DNs 
	unless you
	                        create
	                        > duplicate entries in another partition and block those (which we 
	have
	                        done). I
	                        > can't remember the search algorithm and whether the <None> 
	partition is
	                        simply
	                        > placed last in the ordered list and searched accordingly or if 
	it is
	                        searched only
	                        > after no match is made in the other partitions. A search on CCO 
	docs could
	                        tell
	                        > you this probably.
	                        >
	                        >
	                        >
	                        >       We've moved towards a dialplan model that has next to no 
	DNs in the
	                        > <None> partition. The only ones we have in there are our campus 
	emergency
	                        > number and our helpline number. In the event that a phone goes out
	                        > misconfigured, chances are very high they will be able to call 
	these
	                        numbers.
	                        >
	                        >
	                        >
	                        >               ----- Original Message -----
	                        >
	                        >               From: Lelio Fulgenzi <mailto:lelio at uoguelph.ca>
	                        >
	                        >               To: James Grace <mailto:jgrace at digitelusa.net>  ; 
	cisco-
	                        > voip at puck.nether.net
	                        >
	                        >               Sent: Sunday, December 04, 2005 1:13 PM
	                        >
	                        >               Subject: Re: [cisco-voip] problem with part and css
	                        >
	                        >
	                        >
	                        >               Think of it this way, a calling search space is 
	simply an
	                        ordered
	                        > list of partitions which the line or device searches through for 
	a match
	                        of the
	                        > dialed digits. If you look through the traces, you will see the 
	term PSS
	                        which I
	                        > believe stands for Phone Search Space. This is made up of the 
	line's
	                        ordered list of
	                        > partitions and then the device's ordered list of partitions. For 
	example:
	                        >
	                        >
	                        >
	                        >               CSS1=PartA,PartB,PartC
	                        >
	                        >               CSS2=PartX,PartY,PartZ
	                        >
	                        >               Device assigned CSS1
	                        >
	                        >               Line assigned CSS2
	                        >
	                        >               the PSS would be: PartX,PartY,PartZ,PartA,PartB,PartC
	                        >
	                        >
	                        >
	                        >               So the idea you propose is a valid one. We use it 
	here.
	                        Assign the
	                        > device access to everything and then deny the line access to 
	particular
	                        services.
	                        > We isolate the 'everything' to PSTN access and actually allow 
	oncampus
	                        access
	                        > through the line's partition.
	                        >
	                        >
	                        >
	                        >               You have to make sure that the denies are at least as
	                        specific as
	                        > the allows. And by denies, I mean, creating a route pattern that 
	has the
	                        'block'
	                        > option checked.
	                        >
	                        >
	                        >
	                        >               Post back if you need more...
	                        >
	                        >
	                        >
	                        >
	                        >
	                        >
	                        >
	                        >                       ----- Original Message -----
	                        >
	                        >                       From: James Grace 
	<mailto:jgrace at digitelusa.net>
	                        >
	                        >                       To: cisco-voip at puck.nether.net
	                        >
	                        >                       Sent: Sunday, December 04, 2005 12:35 PM
	                        >
	                        >                       Subject: [cisco-voip] problem with part 
	and css
	                        >
	                        >
	                        >
	                        >                       we have a cm 4.1.2 es 41
	                        >
	                        >                       i was just told by a tac rep that 4.1. and 
	higher
	                        uses both
	                        > css on line and device.
	                        >
	                        >                       what does this mean????
	                        >
	                        >
	                        >
	                        >                       i have my device as unrestricted and all 
	of the part
	                        in it.
	                        > and then i have my line configure with a customize css, ie maybe 
	no int
	                        calls or LD
	                        > calls.
	                        >
	                        >                       the problem im having is that when i make 
	a ld or
	                        int call,
	                        > uses the device.  and when i make a ipphone call ( 4 dgit 
	dialing between
	                        sites) it
	                        > uses the line. I dont understand this.  nore do i understand  the
	                        statement   IT
	                        > USES BOTH LINE AND DEVICE.   can someone Please clear this up 
	for me.
	                        > Thanks in advance
	                        >
	                        >
	                        >   _____
	                        >
	                        >
	                        >                       
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	                        >   _____
	                        >
	                        >
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