[cisco-voip] Cannot use Unity media master from Windows 2003terminal server c lient

[Lelio Fulgenzi]

We had something similar. Well two things really. The first was a small red X where the media master bar was, and this required logging in as administrator and loading the page again and downloading the app.

The second thing was exactly as you describe, and for the life of me I can't remember what we did to fix it. How long do you wait before you hang up? I remember waiting a while, like a minute or two and eventually, the audio stream played.

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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection"                                           LFJ
  ----- Original Message ----- 
  From: Simon, Bill 
  To: 'cisco-voip at puck.nether.net' 
  Sent: Thursday, December 08, 2005 5:26 PM
  Subject: [cisco-voip] Cannot use Unity media master from Windows 2003terminal server c lient


  The title explains most of it.  We have a Windows 2003 Terminal Server being
  used as a "gateway" where people log in and run the Unity admin site (and
  other VoIP management tools).  The MediaMaster control loads and appears to
  work correctly, but it does not.  If I set it to phone, the phone rings, I
  pick up, and nothing happens.  At first it seemed like an access list issue
  but I can log in directly to Unity and use the MediaMaster in this way and
  also from an XP machine on the Unity subnet.

  Any thoughts... I've been round and round with a couple fellows from TAC and
  not gotten anywhere.  Has anyone seen and corrected an issue like this
  before?  
   

  ---
  Bill Simon - bills at tns.its.psu.edu - (814) 865-2270
  http://tns.its.psu.edu/
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