[cisco-voip] Attendant Console message "Initialization of CallControl Failed..."

Voll, Scott Scott.Voll at wesd.org
Mon Dec 12 12:13:47 EST 2005


 
1) Check the user called 'ac' and make sure that this user is associated
with the mac address of the
phones that you are using for those users.
2) Make sure that those users have accounts for web attendant
3) Stop and start the TCD service.
4) Make sure that the TCD is started and running properly on all the
call managers
5) Make sure that the IP Phones and the Attendant Console client are
talking to the primary Call manager

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony
Kouloglou
Sent: Monday, December 12, 2005 8:58 AM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] Attendant Console message "Initialization of
CallControl Failed..."

Hi All,
i have a CCM 4.1(3) which, according to the Compatibility Matrix, should

have Attendant Console 1.4(1)ES1. Instead the CCM had 1.4(1)ES2 and i 
have problems in getting the line status unavailable and the message 
"Initialization of Call Control Failed, Retrying". I have loaded the 
latest firmaware on the 7960 phone.
What could be possible wrong?
P.S. I have never manage to install the attendant console at once!!!!!
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