[cisco-voip] CallManager 4.1(x) and Equitrac Integration?

[pwalenta at wi.rr.com]

I have one customer that does this.

There are two available methods for creating a flat-file.

One, you can go into enterprise parameters and tell the CallManager
publisher to keep/generate flat files.  If this is turned on, it is your
responsbility to delete these files otherwise they will fill up the hard
drive.  By default, files are created in 1 minute increments.

The second method involves you pulling CDR records right out of SQL and
generating your own flat file on whatever schedule you'd like.  If you'd
want to go this route, be wary of saturating the publisher CPU with SQL
requests.  Full information on CM 4.1.3 CDR access and formats can be
found here: 
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide09186a0080405548.html

----- Original Message -----
From: Jose Mujica <jose.mujica at netxar.com>
Date: Monday, December 12, 2005 9:29 am
Subject: [cisco-voip] CallManager 4.1(x) and Equitrac Integration?

> Hi.
> 
> I have a customer that is currently using the equitrac software for 
> accountingand billing purposes. It is already integrated with a 
> Legacy PBX using FAC and
> CMC codes. We are going to replace the PBX with a CallManager 
> cluster and I
> would like to know if anyone out there has done an integration with 
> CCM and
> Equitrac and if so how?
> 
> The equitrac engineers are asking us to provide a flat file of the CDR
> database in order for them to extract the FAC and CMC codes for their
> application. Is it possible? If so how?
> 
> Thanks in advanced,
> -Jose
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