[cisco-voip] JTAPI Question: Use of Cisco Route Points and CTI Ports

[Kevin Thorngren]

Hi Allen,

You will want to use CTI Ports to use phone type features.  The 
username you have configured needs to be associated to the CTI Port 
(not sure if that is what you mean by the user has access).  You need 
to make sure you are using the correct version of the CiscoTSP by going 
to the Install Plugins page from CCMAdmin.  If your application still 
doesn't work after checking these steps then you might want to try 
phone.exe, found at the below web site, to see if you can register the 
CTI Port.

http://www.julmar.com/samples.htm

Kevin
On Dec 13, 2005, at 1:20 PM, Cleaveland, AJ Allan @ IS wrote:

> I'm working with JTAPI and CallManager 4.1.
>  
> I wish to use route points or CTI ports (I really don't care which as 
> long as it will act like a phone) to programmatically make calls and 
> conference calls.  I can successfully register a CiscoMediaTerminal 
> but even after it's registered I always get the message Address is out 
> of service.  So my question is, how can I put it into service so I can 
> make a call?
>  
> I've tried the same thing with route points but don't get nearly as 
> far, since I can't get the CiscoRouteTerminal in order to register it 
> (I use CiscoProvider.getTerminals to get all the terminals and then 
> loop through them to find the one I want).
>  
> I have set up both the CTI port and route point in CallManager, I've 
> assigned both numbers, and I've made sure my user has access to them 
> both.
>  
> Thank you,
> Allan_______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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