[cisco-voip] Calling ID Issues with IPCCExpress v3.0 - How about 3.5 and 4.x?

[Philip Walenta]

This has been an issue for quite some time.  If I remember correctly, this
is a CTI limitation.  I though the CAD desktop (3.0 and higher) displayed
this information, but I could be wrong.


  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Tuesday, December 13, 2005 3:39 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Calling ID Issues with IPCCExpress v3.0 - How about
3.5 and 4.x?


We have some issues with IPCCX v3.0 where the calling party info is only
displayed on the phone when you pick up the line and not while it is
ringing. While it is ringing it shows the queue DN (or route point, I can't
remember now). Similarly, in the directories, it does not show the actual
calling party info but again, the queue DN (or route point).
 
Is this the same behaviour in 3.5 and 4? Just wondering before I put in a
feature request.
 
Lelio
 
----------------------------------------------------------------------------
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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I had a coffee and Coke at lunch today...and now, I've got more jitter than
an
IP phone on a long haul 10base2 connection"
LFJ

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