[cisco-voip] Caller ID names and 4.x- Same Problem in the past.

[Jim Koniecki]

Peter, 

 

I had a similar problem just the other week. In my case the "retired" user
had been with the company for 15 years and had the same DID number for his
employment duration. His calling name and number were still configured from
the old Centrex service they used to have before replacing it with an AVVID
system.  We had to call the carried and have them clear out this entry on
the trunk.

 

I hope this helps. 

 

Jim K 

 

 

 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ruttman, Peter G.
Sent: Wednesday, December 14, 2005 9:53 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Caller ID names and 4.x

 

We have two separate clusters (4.02 and 4.13) both that have issues where we
mask our outbound caller id numbers with our main number.  For the name we
would like it to be the name of our company.  For these two offices we get
occasional reports that a person that was once with our company or is still
with the company is showing up on the caller ID for people receiving calls
from us.  In the case of the retired person that person is not even listed
on our Callmanager.  He also only seems to show up when the call ends up at
certain carriers like Vonage.  

Does Callmanager control anything with caller ID name? 

Pete 


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