[cisco-voip] Saving IP phone directories

[Mike Armstrong]

When replacing an IP phone, we usually just assign the old IP to the new 
phone and make the substitution.  However, all the stored directories 
(Missed Calls, etc.) are lost across a power reset.  Is there any way to 
save those and reload them into the new phone, probably via some XML magic?

Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL

----- Original Message ----- 
From: <cisco-voip-request at puck.nether.net>
To: <cisco-voip at puck.nether.net>
Sent: Wednesday, December 21, 2005 4:35 PM
Subject: cisco-voip Digest, Vol 34, Issue 117


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> Today's Topics:
>
>   1. AC Pilot Point ringing busy (Erick Bergquist)
>   2. Re: AC Pilot Point ringing busy (Erick Bergquist)
>   3. Hunt Pilot/List and Parked call reversion (Erick Bergquist)
>   4. HELP---PASSWORD IS LOCKED  (Mike Carter)
>   5. Unity sending message (James)
>   6. - PGW220, SLT (2651) & AS5400 (wael ahmed el mezain)
>   7. RE: HELP---PASSWORD IS LOCKED  (Jim Koniecki)
>   8. New gw missing t1 controller (James)
>   9. RE: CDR Error (IT)
>  10. Unity Permissions Wizard - Not Taking Effect (Stu Packett)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Wed, 21 Dec 2005 09:00:24 -0800 (PST)
> From: Erick Bergquist <erickbe at yahoo.com>
> Subject: [cisco-voip] AC Pilot Point ringing busy
> To: cisco-voip at puck.nether.net
> Message-ID: <20051221170024.2060.qmail at web34311.mail.mud.yahoo.com>
> Content-Type: text/plain; charset=iso-8859-1
>
> Hi, Have CCM 4.1(3)sr1 in lab and trying to get a
> attendant console pilot point going and have hunt
> group with 2-3 numbers in it (call directory numbers)
> and whenever I call pilot point # it is busy. It is
> not in a partition, etc and there are no matching
> numbers in dialplan. I reset the server many times,
> restarted TCD, etc, and the thing is still busy.
>
> DNA shows the number is blocked on it's analysis. In
> CCM Detailed traces it shows theres NoPotentialMatches
> when the number is called.
>
> Going through some TCD traces now to figure this out,
> but thought I'd see if anyone had seen this before.
> Not much to the setup and only a few phones on this
> lab setup. The ac user exists and has right password
> (12345) as I'm able to login with AC fine, etc.
>
> The problem I'm trying to work on is when calls come
> into a AC pilot for a client, when they park the call
> when it reverts off of park it rings back to the pilot
> # and not the users phone who parked the call and
> someone else in hunt group gets the call. I'm thinking
> it may be one of the service parameter settings but
> wanted to confirm it on my lab setup but having issues
> with AC.
>
>
> __________________________________________________
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>
> ------------------------------
>
> Message: 2
> Date: Wed, 21 Dec 2005 09:16:30 -0800 (PST)
> From: Erick Bergquist <erickbe at yahoo.com>
> Subject: Re: [cisco-voip] AC Pilot Point ringing busy
> To: erickbe at yahoo.com, cisco-voip at puck.nether.net
> Message-ID: <20051221171630.32993.qmail at web34308.mail.mud.yahoo.com>
> Content-Type: text/plain; charset=iso-8859-1
>
> Nevermind.. got it working. Deleted the pilot point
> and added it back. Ugh.
>
> --- Erick Bergquist <erickbe at yahoo.com> wrote:
>
>> Hi, Have CCM 4.1(3)sr1 in lab and trying to get a
>> attendant console pilot point going and have hunt
>> group with 2-3 numbers in it (call directory
>> numbers)
>> and whenever I call pilot point # it is busy. It is
>> not in a partition, etc and there are no matching
>> numbers in dialplan. I reset the server many times,
>> restarted TCD, etc, and the thing is still busy.
>>
>> DNA shows the number is blocked on it's analysis. In
>> CCM Detailed traces it shows theres
>> NoPotentialMatches
>> when the number is called.
>>
>> Going through some TCD traces now to figure this
>> out,
>> but thought I'd see if anyone had seen this before.
>> Not much to the setup and only a few phones on this
>> lab setup. The ac user exists and has right password
>> (12345) as I'm able to login with AC fine, etc.
>>
>> The problem I'm trying to work on is when calls come
>> into a AC pilot for a client, when they park the
>> call
>> when it reverts off of park it rings back to the
>> pilot
>> # and not the users phone who parked the call and
>> someone else in hunt group gets the call. I'm
>> thinking
>> it may be one of the service parameter settings but
>> wanted to confirm it on my lab setup but having
>> issues
>> with AC.
>>
>>
>> __________________________________________________
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>> Tired of spam?  Yahoo! Mail has the best spam
>> protection around
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>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
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>
> ------------------------------
>
> Message: 3
> Date: Wed, 21 Dec 2005 09:37:42 -0800 (PST)
> From: Erick Bergquist <erickbe at yahoo.com>
> Subject: [cisco-voip] Hunt Pilot/List and Parked call reversion
> To: cisco-voip at puck.nether.net
> Message-ID: <20051221173742.81581.qmail at web34313.mail.mud.yahoo.com>
> Content-Type: text/plain; charset=iso-8859-1
>
> Hi,
>
> Does anyone know if calls to a hunt pilot, when a
> member of hunt list/linegroup answers call and parks
> call for the call to revert to the users phone who
> parked the call?
>
> right now members of the line group who park call made
> to the hunt pilot, when the parked call reverts it
> rings another member of the line group.
>
> I've dug in service parameters, etc but not finding
> any knobs. Is this working as designed?
>
>
> __________________________________________________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam protection around
> http://mail.yahoo.com
>
>
> ------------------------------
>
> Message: 4
> Date: Wed, 21 Dec 2005 12:29:19 -0600
> From: "Mike Carter" <mike.c at altatechnologies.com>
> Subject: [cisco-voip] HELP---PASSWORD IS LOCKED
> To: <cisco-voip at puck.nether.net>
> Message-ID: <BFEHKOIOENIIPHGJOCHDOEAPFDAA.mike.c at altatechnologies.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> HELP!!!!!!!
>
> not sure how but somehow one of our phones got locked----none of the 
> default
> passwords work
>
> ideas????
>
> Michael Carter
> Account Manager
> Alta Technologies Inc
> 763-475-5327
> 800-546-2582 (327)
> AIM mikec at alta
> yahoo IM cartematalta
> mike.c at altatechnologies.com
> Sun IBM HP Cisco Nortel Juniper Adtran
> D-Link Emulex Qlogic Overland Storage
> We buy and sell all of the above...please email your offers or requests.
>
>
>
>
> ------------------------------
>
> Message: 5
> Date: Wed, 21 Dec 2005 18:42:13 +0000 GMT
> From: "James" <jgrace at digitelusa.net>
> Subject: [cisco-voip] Unity sending message
> To: "CiscosupportUpuck" <cisco-voip at puck.nether.net>
> Message-ID:
> <364521873-1135190538-cardhu_blackberry.rim.net-23637- at engine18-cell02>
>
> Content-Type: text/plain
>
> I have a question.  In unity when you crreate an vm and it give u the 
> options like 4 to send message. And it give you the dial by name or ## 
> for ext.   Is there a way to flip it around to ask for ext and then name
> James D. Grace
> System Engineer
> CCNP CCNA MCSE MCDBA
> Digitel Corp.
>
>
> ------------------------------
>
> Message: 6
> Date: Wed, 21 Dec 2005 19:03:41 +0000
> From: "wael ahmed el mezain" <wael733 at hotmail.com>
> Subject: [cisco-voip] - PGW220, SLT (2651) & AS5400
> To: cisco-voip at puck.nether.net
> Message-ID: <BAY105-F244463F15E8BC7F498F361E7310 at phx.gbl>
> Content-Type: text/plain; format=flowed
>
> Hello Guys,
>
> Is there anyone install this system before to give me a hand [PGW220, SLT
> (2651) & AS5400].
>
> I want to configure it to make interface between PSTN & Cisco VoIP system
> (MGCP server, HSI server, BAMS server & 2651 as SLT and AS5400 as Access
> Media) and how to config. the CCM to go to PGW gateway through the 3745
> gatekeeper.
>
> You can add me on your MSN to make a chat (wael733 at hotmail.com).
>
> Thanks,
> Wael Ahmed
>
>
>
>
> ------------------------------
>
> Message: 7
> Date: Wed, 21 Dec 2005 14:34:51 -0500
> From: "Jim Koniecki" <jkoniecki at comcast.net>
> Subject: RE: [cisco-voip] HELP---PASSWORD IS LOCKED
> To: "'Mike Carter'" <mike.c at altatechnologies.com>,
> <cisco-voip at puck.nether.net>
> Message-ID: <000801c60665$9cfe1a80$c800a8c0 at Jalbert1>
> Content-Type: text/plain; charset="us-ascii"
>
> Mike,
>
> Please explain what you mean by locked? What are you trying to do or
> perform?
>
> What is the default password you are using ?
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Carter
> Sent: Wednesday, December 21, 2005 1:29 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] HELP---PASSWORD IS LOCKED
>
> HELP!!!!!!!
>
> not sure how but somehow one of our phones got locked----none of the 
> default
> passwords work
>
> ideas????
>
> Michael Carter
> Account Manager
> Alta Technologies Inc
> 763-475-5327
> 800-546-2582 (327)
> AIM mikec at alta
> yahoo IM cartematalta
> mike.c at altatechnologies.com
> Sun IBM HP Cisco Nortel Juniper Adtran
> D-Link Emulex Qlogic Overland Storage
> We buy and sell all of the above...please email your offers or requests.
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
>
> ------------------------------
>
> Message: 8
> Date: Wed, 21 Dec 2005 20:50:20 +0000 GMT
> From: "James" <jgrace at digitelusa.net>
> Subject: [cisco-voip] New gw missing t1 controller
> To: "CiscosupportUpuck" <cisco-voip at puck.nether.net>
> Message-ID:
> <1940869722-1135198224-cardhu_blackberry.rim.net-9259- at engine19-cell02>
>
> Content-Type: text/plain
>
> We r installing a new gateway. And for somereason the serial show up in 
> the config. But the t1 interface do not. I ran into this some time ago and 
> I think we had to addACmd.
> James D. Grace
> System Engineer
> CCNP CCNA MCSE MCDBA
> Digitel Corp.
>
>
> ------------------------------
>
> Message: 9
> Date: Wed, 21 Dec 2005 13:04:17 -0800
> From: "IT" <it at cimgroup.com>
> Subject: RE: [cisco-voip] CDR Error
> To: "Ryan Ratliff" <rratliff at cisco.com>, "IT" <it at cimgroup.com>
> Cc: cisco-voip at puck.nether.net
> Message-ID:
> <B487D4C1FE6D04439061018C6EBC109B026B1C19 at exchange.cimgroup.com>
> Content-Type: text/plain; charset="us-ascii"
>
> It appears the problem is larger than that. I installed the ART on 11/8,
> and the Max_date for any query has not moved from 11/8. I manually
> changed the max_date, but all the reports are just filled with 0's. So I
> changed the max_date back.
> I have setup the Load Scheduler to run on default of midnight. When I
> check the Tbl_Event_Log in SQL, the CDRLoad Jobs are taking only a
> second or so (start->end time), and most of the utilization jobs are
> returning a status of -2. The Error_log table is filled with
> CtrPregenReports[generate] errors with Error_code 1020.
> Where else can I look?
>
> Thanks,
> Avidan
>
> -----Original Message-----
> From: Ryan Ratliff [mailto:rratliff at cisco.com]
> Sent: Tuesday, December 20, 2005 9:23 PM
> To: IT
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CDR Error
>
> DirUser is the API ART uses for ldap access.
>
> Are you even able to login to the ART web page?
>
> Many times we see issues where the CDRs are being loaded just not
> associated the correct user.
> Are your reports user or department based?
>
> If so, try doing a CDR search on your extension to see if it finds
> calls.
>
> There is a known issue with ART where when it goes to retrieve the
> user a device is associated to if the directory returns multiple
> users ART will take the first one.  This can cause issues with IPCC
> agents, AC users, etc where you have lots of devices associated with
> application users.  The "owner userid" field on the phone device page
> was created to workaround this.
>
> Of course none of this may be relevant to your issue but it's a
> common problem.
>
> -Ryan
>
> On Dec 21, 2005, at 12:10 AM, IT wrote:
>
> It appears that none of my reports contain any data when I use CAR,
> even though I enabled the CDR loading.
>
> Here is the error I have in ARTSchError.log
>
> DirUser.OperationError
>
>             at DirUser.LoadComClass.retAupairClass(LoadComClass.java)
>
>             at DirUser.DirUser.<init>(DirUser.java)
>
>             at com.cisco.art.controller.CtrLdap.<init>(CtrLdap.java:
> 137)
>
>             at com.cisco.art.controller.CtrLoader.run(CtrLoader.java:
> 1356)
>
>             at com.cisco.art.scheduler.SchThread.run(SchThread.java:
> 550)
>
> DirUser.OperationError
>
>             at DirUser.LoadComClass.retAupairClass(LoadComClass.java)
>
>             at DirUser.DirUser.<init>(DirUser.java)
>
>             at com.cisco.art.controller.CtrLdap.<init>(CtrLdap.java:
> 137)
>
>             at com.cisco.art.controller.CtrLoader.run(CtrLoader.java:
> 1356)
>
>             at com.cisco.art.scheduler.SchThread.run(SchThread.java:
> 550)
>
>
>
> I have Active Directory integration installed with CM4.0. Has anyone
> seen this issue before?
>
>
>
> Thanks,
>
> Avidan
>
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>
> ------------------------------
>
> Message: 10
> Date: Wed, 21 Dec 2005 13:35:29 -0800
> From: "Stu Packett" <SPackett at fenwick.com>
> Subject: [cisco-voip] Unity Permissions Wizard - Not Taking Effect
> To: <cisco-voip at puck.nether.net>
> Message-ID:
> <965C0255FD5828438E34F9A68ECA76E740A686 at svcexch02.firm.fenwick.llp>
> Content-Type: text/plain; charset="us-ascii"
>
> I brought up a new Exchange server and a few Exchange stores on existing
> servers, but after running the Unity Permissions Wizard, the permissions
> are not taking effect.  When I looked at the Permissions Wizard logs, it
> shows that UnityMsgSvc (Unity Message Store Service account) as
> 'Succeeded'.  I've waited over 15 minutes for the AD replication to
> occur and I've restarted Unity.  I even restarted the Exchange
> Information Store service on the new Exchange server, but I still cannot
> get the permissions to carry over.  Because the permissions are not
> taking effect on Exchange, any user I enable on the new Exchange server
> fails.
>
> Unity 4.1.(1) ES11 on Windows 2003
> Exchange 2003 SP1
>
> Thanks in advance.
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