[cisco-voip] CRS Application Trigger Question

Wes Sisk wsisk at cisco.com
Thu Dec 29 21:42:28 EST 2005


associate the jtapi trigger with a cti port group / media group that  
only has your desired number of sessions available.  I'm pretty sure  
in my previous mis configurations i've recevied reorder from the  
trigger when one of these was not set correctly:

jtapi trigger max sessions
cisco media group number of channels
cti port groups number of cti ports

/Wes

On Dec 15, 2005, at 4:24 PM, VoIP Forum wrote:

What happens to an incoming call when the Maximum Sessions limit is  
reached on a trigger? The help docs don’t help too much.



Max Sessions

Maximum number of simultaneous instances of the associated  
application that can run when triggered by this trigger



I need it to send a busy tone back to the caller, but currently it  
just rings and rings.



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