[cisco-voip] Turning off Playback of "Undeliverable" message in Exchange

Mendoza, Anthony Anthony.Mendoza at ca.com
Fri Dec 30 11:19:41 EST 2005


Yes, checked the advanced settings tool as that's where I turned off the
normal read receipts.  I thought the NDRs were treated the same as well,
but maybe not in Exchange?  Is this something I can submit as a Feature
Request/Bug if it isn't already fixed in a subsequent rev?

-Anthony

> -----Original Message-----
> From: Ryan Ratliff [mailto:rratliff at cisco.com] 
> Sent: Friday, December 30, 2005 8:18 AM
> To: Mendoza, Anthony
> Cc: Cisco VoIP
> Subject: Re: [cisco-voip] Turning off Playback of 
> "Undeliverable" message in Exchange
> 
> I was pretty sure Unity treats NDRs and receipts the same, but maybe  
> that's just in Domino.
> 
> Have you checked the advanced settings tool?
> 
> -Ryan
> 
> On Dec 30, 2005, at 11:11 AM, Mendoza, Anthony wrote:
> 
> All,
> 
> I've figured out how to turn off the feature which plays back read
> receipts on the  handset when checking messages.  However, I have not
> found the option to turn off "Undeliverable" messages.  For 
> example.  If
> I sent out an email to a Distribution List and some members have full
> mailboxes or no longer exist, I get the standard Exchange bounce back.
> This message (if marked as new) shows up as "new" message if 
> I'm calling
> in.  This is somewhat distracting for our end users since 
> they only want
> to hear about voicemail, not email when checking their Voicemail over
> the phone.  Is there an additional option to turn this off?
> 
> We're on Unity 4.x on top of Exchange 2003.
> 
> Thanks,
> -Anthony
> 
> 
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