[cisco-voip] Turning off Playback of "Undeliverable" message in Exchange

[Erick Bergquist]

There are 2 options in advanced settings tool for
receipts, but I think NDRs are still processed since
they are different. I don't know if that other option
will kill the NDRs also but there was much discussion
on this on the cisco unified messaging forum on the
cisco forums in past. You may want to try searching
there, or posting question with unity version info,
etc and see what they come back with now. The other
thing you can try doing is make rule on mailbox on
exchange to move those types of messages to another
folder where unity won't see them. 

--- "Mendoza, Anthony" <Anthony.Mendoza at ca.com> wrote:

> Yes, checked the advanced settings tool as that's
> where I turned off the
> normal read receipts.  I thought the NDRs were
> treated the same as well,
> but maybe not in Exchange?  Is this something I can
> submit as a Feature
> Request/Bug if it isn't already fixed in a
> subsequent rev?
> 
> -Anthony
> 
> > -----Original Message-----
> > From: Ryan Ratliff [mailto:rratliff at cisco.com] 
> > Sent: Friday, December 30, 2005 8:18 AM
> > To: Mendoza, Anthony
> > Cc: Cisco VoIP
> > Subject: Re: [cisco-voip] Turning off Playback of 
> > "Undeliverable" message in Exchange
> > 
> > I was pretty sure Unity treats NDRs and receipts
> the same, but maybe  
> > that's just in Domino.
> > 
> > Have you checked the advanced settings tool?
> > 
> > -Ryan
> > 
> > On Dec 30, 2005, at 11:11 AM, Mendoza, Anthony
> wrote:
> > 
> > All,
> > 
> > I've figured out how to turn off the feature which
> plays back read
> > receipts on the  handset when checking messages. 
> However, I have not
> > found the option to turn off "Undeliverable"
> messages.  For 
> > example.  If
> > I sent out an email to a Distribution List and
> some members have full
> > mailboxes or no longer exist, I get the standard
> Exchange bounce back.
> > This message (if marked as new) shows up as "new"
> message if 
> > I'm calling
> > in.  This is somewhat distracting for our end
> users since 
> > they only want
> > to hear about voicemail, not email when checking
> their Voicemail over
> > the phone.  Is there an additional option to turn
> this off?
> > 
> > We're on Unity 4.x on top of Exchange 2003.
> > 
> > Thanks,
> > -Anthony
> > 
> > 
> > _______________________________________________
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> > cisco-voip at puck.nether.net
> >
> https://puck.nether.net/mailman/listinfo/cisco-voip
> > 
> > 
> > 
> 
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> 



		
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