[cisco-voip] Turning off Playback of "Undeliverable" message in Exchange

[Mendoza, Anthony]

I'll take a look on the forums.  The only other setting I saw in
Advanced Settings was specific to Voicemail NDRs, not to email NDRs. 

Thanks again for the suggestion.  I'd like to avoid making rules if
possible, but that is a valid workaround.
-Anthony

> -----Original Message-----
> From: Erick Bergquist [mailto:erickbe at yahoo.com] 
> Sent: Friday, December 30, 2005 8:29 AM
> To: Mendoza, Anthony; Ryan Ratliff
> Cc: Cisco VoIP
> Subject: RE: [cisco-voip] Turning off Playback of 
> "Undeliverable" message in Exchange
> 
> There are 2 options in advanced settings tool for
> receipts, but I think NDRs are still processed since
> they are different. I don't know if that other option
> will kill the NDRs also but there was much discussion
> on this on the cisco unified messaging forum on the
> cisco forums in past. You may want to try searching
> there, or posting question with unity version info,
> etc and see what they come back with now. The other
> thing you can try doing is make rule on mailbox on
> exchange to move those types of messages to another
> folder where unity won't see them. 
> 
> --- "Mendoza, Anthony" <Anthony.Mendoza at ca.com> wrote:
> 
> > Yes, checked the advanced settings tool as that's
> > where I turned off the
> > normal read receipts.  I thought the NDRs were
> > treated the same as well,
> > but maybe not in Exchange?  Is this something I can
> > submit as a Feature
> > Request/Bug if it isn't already fixed in a
> > subsequent rev?
> > 
> > -Anthony
> > 
> > > -----Original Message-----
> > > From: Ryan Ratliff [mailto:rratliff at cisco.com] 
> > > Sent: Friday, December 30, 2005 8:18 AM
> > > To: Mendoza, Anthony
> > > Cc: Cisco VoIP
> > > Subject: Re: [cisco-voip] Turning off Playback of 
> > > "Undeliverable" message in Exchange
> > > 
> > > I was pretty sure Unity treats NDRs and receipts
> > the same, but maybe  
> > > that's just in Domino.
> > > 
> > > Have you checked the advanced settings tool?
> > > 
> > > -Ryan
> > > 
> > > On Dec 30, 2005, at 11:11 AM, Mendoza, Anthony
> > wrote:
> > > 
> > > All,
> > > 
> > > I've figured out how to turn off the feature which
> > plays back read
> > > receipts on the  handset when checking messages. 
> > However, I have not
> > > found the option to turn off "Undeliverable"
> > messages.  For 
> > > example.  If
> > > I sent out an email to a Distribution List and
> > some members have full
> > > mailboxes or no longer exist, I get the standard
> > Exchange bounce back.
> > > This message (if marked as new) shows up as "new"
> > message if 
> > > I'm calling
> > > in.  This is somewhat distracting for our end
> > users since 
> > > they only want
> > > to hear about voicemail, not email when checking
> > their Voicemail over
> > > the phone.  Is there an additional option to turn
> > this off?
> > > 
> > > We're on Unity 4.x on top of Exchange 2003.
> > > 
> > > Thanks,
> > > -Anthony
> > > 
> > > 
> > > _______________________________________________
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> > > cisco-voip at puck.nether.net
> > >
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> > > 
> > > 
> > > 
> > 
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> > https://puck.nether.net/mailman/listinfo/cisco-voip
> > 
> 
> 
> 
> 		
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