[cisco-voip] Turning off Playback of "Undeliverable" message in Exchange

[Ryan Ratliff]

To Exchange a voicemail is simply an email with a wav attachment.  I  
can't imagine there is any difference between a VM NDR and an email NDR.

-Ryan

On Dec 30, 2005, at 11:31 AM, Mendoza, Anthony wrote:

I'll take a look on the forums.  The only other setting I saw in
Advanced Settings was specific to Voicemail NDRs, not to email NDRs.

Thanks again for the suggestion.  I'd like to avoid making rules if
possible, but that is a valid workaround.
-Anthony

> -----Original Message-----
> From: Erick Bergquist [mailto:erickbe at yahoo.com]
> Sent: Friday, December 30, 2005 8:29 AM
> To: Mendoza, Anthony; Ryan Ratliff
> Cc: Cisco VoIP
> Subject: RE: [cisco-voip] Turning off Playback of
> "Undeliverable" message in Exchange
>
> There are 2 options in advanced settings tool for
> receipts, but I think NDRs are still processed since
> they are different. I don't know if that other option
> will kill the NDRs also but there was much discussion
> on this on the cisco unified messaging forum on the
> cisco forums in past. You may want to try searching
> there, or posting question with unity version info,
> etc and see what they come back with now. The other
> thing you can try doing is make rule on mailbox on
> exchange to move those types of messages to another
> folder where unity won't see them.
>
> --- "Mendoza, Anthony" <Anthony.Mendoza at ca.com> wrote:
>
>> Yes, checked the advanced settings tool as that's
>> where I turned off the
>> normal read receipts.  I thought the NDRs were
>> treated the same as well,
>> but maybe not in Exchange?  Is this something I can
>> submit as a Feature
>> Request/Bug if it isn't already fixed in a
>> subsequent rev?
>>
>> -Anthony
>>
>>> -----Original Message-----
>>> From: Ryan Ratliff [mailto:rratliff at cisco.com]
>>> Sent: Friday, December 30, 2005 8:18 AM
>>> To: Mendoza, Anthony
>>> Cc: Cisco VoIP
>>> Subject: Re: [cisco-voip] Turning off Playback of
>>> "Undeliverable" message in Exchange
>>>
>>> I was pretty sure Unity treats NDRs and receipts
>> the same, but maybe
>>> that's just in Domino.
>>>
>>> Have you checked the advanced settings tool?
>>>
>>> -Ryan
>>>
>>> On Dec 30, 2005, at 11:11 AM, Mendoza, Anthony
>> wrote:
>>>
>>> All,
>>>
>>> I've figured out how to turn off the feature which
>> plays back read
>>> receipts on the  handset when checking messages.
>> However, I have not
>>> found the option to turn off "Undeliverable"
>> messages.  For
>>> example.  If
>>> I sent out an email to a Distribution List and
>> some members have full
>>> mailboxes or no longer exist, I get the standard
>> Exchange bounce back.
>>> This message (if marked as new) shows up as "new"
>> message if
>>> I'm calling
>>> in.  This is somewhat distracting for our end
>> users since
>>> they only want
>>> to hear about voicemail, not email when checking
>> their Voicemail over
>>> the phone.  Is there an additional option to turn
>> this off?
>>>
>>> We're on Unity 4.x on top of Exchange 2003.
>>>
>>> Thanks,
>>> -Anthony
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>>
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>>
>>
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
>
> 		
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