[cisco-voip] Turning off Playback of "Undeliverable" message in Exchange

[Erick Bergquist]

I searched the forums for those other discussions...

In Unity 4.0(5) and later there is an additional
option in the Advanced Settings Tool that lets you
exclude ALL receipts which includes NDRs - this option
is not available in 4.0(4). Only 4.0(5) and 4.1(1). 

--- Ryan Ratliff <rratliff at cisco.com> wrote:

> To Exchange a voicemail is simply an email with a
> wav attachment.  I  
> can't imagine there is any difference between a VM
> NDR and an email NDR.
> 
> -Ryan
> 
> On Dec 30, 2005, at 11:31 AM, Mendoza, Anthony
> wrote:
> 
> I'll take a look on the forums.  The only other
> setting I saw in
> Advanced Settings was specific to Voicemail NDRs,
> not to email NDRs.
> 
> Thanks again for the suggestion.  I'd like to avoid
> making rules if
> possible, but that is a valid workaround.
> -Anthony
> 
> > -----Original Message-----
> > From: Erick Bergquist [mailto:erickbe at yahoo.com]
> > Sent: Friday, December 30, 2005 8:29 AM
> > To: Mendoza, Anthony; Ryan Ratliff
> > Cc: Cisco VoIP
> > Subject: RE: [cisco-voip] Turning off Playback of
> > "Undeliverable" message in Exchange
> >
> > There are 2 options in advanced settings tool for
> > receipts, but I think NDRs are still processed
> since
> > they are different. I don't know if that other
> option
> > will kill the NDRs also but there was much
> discussion
> > on this on the cisco unified messaging forum on
> the
> > cisco forums in past. You may want to try
> searching
> > there, or posting question with unity version
> info,
> > etc and see what they come back with now. The
> other
> > thing you can try doing is make rule on mailbox on
> > exchange to move those types of messages to
> another
> > folder where unity won't see them.
> >
> > --- "Mendoza, Anthony" <Anthony.Mendoza at ca.com>
> wrote:
> >
> >> Yes, checked the advanced settings tool as that's
> >> where I turned off the
> >> normal read receipts.  I thought the NDRs were
> >> treated the same as well,
> >> but maybe not in Exchange?  Is this something I
> can
> >> submit as a Feature
> >> Request/Bug if it isn't already fixed in a
> >> subsequent rev?
> >>
> >> -Anthony
> >>
> >>> -----Original Message-----
> >>> From: Ryan Ratliff [mailto:rratliff at cisco.com]
> >>> Sent: Friday, December 30, 2005 8:18 AM
> >>> To: Mendoza, Anthony
> >>> Cc: Cisco VoIP
> >>> Subject: Re: [cisco-voip] Turning off Playback
> of
> >>> "Undeliverable" message in Exchange
> >>>
> >>> I was pretty sure Unity treats NDRs and receipts
> >> the same, but maybe
> >>> that's just in Domino.
> >>>
> >>> Have you checked the advanced settings tool?
> >>>
> >>> -Ryan
> >>>
> >>> On Dec 30, 2005, at 11:11 AM, Mendoza, Anthony
> >> wrote:
> >>>
> >>> All,
> >>>
> >>> I've figured out how to turn off the feature
> which
> >> plays back read
> >>> receipts on the  handset when checking messages.
> >> However, I have not
> >>> found the option to turn off "Undeliverable"
> >> messages.  For
> >>> example.  If
> >>> I sent out an email to a Distribution List and
> >> some members have full
> >>> mailboxes or no longer exist, I get the standard
> >> Exchange bounce back.
> >>> This message (if marked as new) shows up as
> "new"
> >> message if
> >>> I'm calling
> >>> in.  This is somewhat distracting for our end
> >> users since
> >>> they only want
> >>> to hear about voicemail, not email when checking
> >> their Voicemail over
> >>> the phone.  Is there an additional option to
> turn
> >> this off?
> >>>
> >>> We're on Unity 4.x on top of Exchange 2003.
> >>>
> >>> Thanks,
> >>> -Anthony
> >>>
> >>>
> >>> _______________________________________________
> >>> cisco-voip mailing list
> >>> cisco-voip at puck.nether.net
> >>>
> >>
> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>>
> >>>
> >>>
> >>
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >>
> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>
> >
> >
> >
> > 		
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> >
> >
> 
> 



		
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