[cisco-voip] Auto Attendant
Voll, Scott
Scott.Voll at wesd.org
Wed Feb 2 18:35:36 EST 2005
can you describe the dummy users needed to make this work?
can you describe the email only subscribers? is this licensing ($$$$$$$$)?
scott
________________________________
From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: Wed 2/2/2005 2:13 PM
To: Voll, Scott
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Auto Attendant
Hi Scott,
The CRS AA and a bunch of dummy users
or Unity with Email only subscribers
/Wes
Voll, Scott wrote:
>I need help finding a solution.
>
>I have CM 3.3.4sr2, Unity 4.0.4 and CRS 3.1.3sr3 and will be upgrading
>to CM 4.1.2 and CRS 3.5.2. I currently am integrated with AD 2003. I
>also have a legacy PBX connected to my VoIP network. I have ~150 users
>on CM and Unity and ~400 users on a PBX and it's Vmail system.
>
>What can I use to give me a fully functional Auto Attendant? I can't
>use the old Vmail system as ~150 users are not on it. I can't use Unity
>because ~400 users are not on it. I opened a TAC case to get the AA
>script in CRS to work and now it works but only works if the user has a
>device (ip Phone) associated with them.
>
>I don't understand why I can't get something to work. That's how
>Attendant console works. It looks at the Active Directory Phone number
>and transfers whether its on CM or PBX.
>
>Anyone have any ideas?
>
>TIA
>
>Scott
>
>
>_______________________________________________
>cisco-voip mailing list
>cisco-voip at puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20050202/c4c37345/attachment.html
More information about the cisco-voip
mailing list