[cisco-voip] Auto Attendant

[Lelio Fulgenzi]

Re: [cisco-voip] Auto AttendantUnity Internet subscribers do not take up licencing dollars. And since you already purchased ports for your Unity you are ahead of the game there.

If you choose to use the CRS AA script - you will need to purchase/licence additional ports. I am not aware of any 'dummy' users to make this work. I do not recall us having to do this. Only to register the ports to the jtapi user.


  ----- Original Message ----- 
  From: Voll, Scott 
  To: Wes Sisk 
  Cc: cisco-voip at puck.nether.net 
  Sent: Wednesday, February 02, 2005 6:35 PM
  Subject: RE: [cisco-voip] Auto Attendant


  can you describe the dummy users needed to make this work?  

  can you describe the email only subscribers?  is this licensing ($$$$$$$$)?

  scott


------------------------------------------------------------------------------
  From: Wes Sisk [mailto:wsisk at cisco.com]
  Sent: Wed 2/2/2005 2:13 PM
  To: Voll, Scott
  Cc: cisco-voip at puck.nether.net
  Subject: Re: [cisco-voip] Auto Attendant


  Hi Scott,

  The CRS AA and a bunch of dummy users
  or Unity with Email only subscribers

  /Wes

  Voll, Scott wrote:

  >I need help finding a solution.
  >
  >I have CM 3.3.4sr2, Unity 4.0.4 and CRS 3.1.3sr3 and will be upgrading
  >to CM 4.1.2 and CRS 3.5.2.  I currently am integrated with AD 2003.  I
  >also have a legacy PBX connected to my VoIP network.  I have ~150 users
  >on CM and Unity and ~400 users on a PBX and it's Vmail system. 
  >
  >What can I use to give me a fully functional Auto Attendant?  I can't
  >use the old Vmail system as ~150 users are not on it.  I can't use Unity
  >because ~400 users are not on it.  I opened a TAC case to get the AA
  >script in CRS to work and now it works but only works if the user has a
  >device (ip Phone) associated with them.
  >
  >I don't understand why I can't get something to work.  That's how
  >Attendant console works.  It looks at the Active Directory Phone number
  >and transfers whether its on CM or PBX.
  >
  >Anyone have any ideas?
  >
  >TIA
  >
  >Scott
  >
  >
  >_______________________________________________
  >cisco-voip mailing list
  >cisco-voip at puck.nether.net
  >https://puck.nether.net/mailman/listinfo/cisco-voip
  > 
  >




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