[cisco-voip] Behaviour of Agent Desktops and Phone Agents upon lossof communications with publisher.

[Andrew Dignan]

Assuming your CRS server is setup to use the Subscriber not just for JTAPI
but also for your Directory and Repository setup, you could function
properly without the Publisher online.  If Directory was setup with the
Publisher as Primary on CRS (PublisherIP, SubscriberIP) and the Publisher
were to fail, the agents would be kicked out and they would need to login
again.

Regards,

[andy]

> Just wondering if anyone out there can comment on the behaviour of IPCC
> Express and logged in agents upon loss of communications with the
> publisher. From what I understand, as long as the agents are logged in,
> and the CTI ports are not registered to the publisher, everything will
> continue as normal.
>
>
> -----                                                                -----
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