[cisco-voip] Behaviour of Agent Desktops and Phone Agents upon lossof communications with publisher.

[Wes Sisk]

Also make sure your pilot points use a device pool that contains the 
subscriber CM server in the CM group.

/Wes

Andrew Dignan wrote:

>Assuming your CRS server is setup to use the Subscriber not just for JTAPI
>but also for your Directory and Repository setup, you could function
>properly without the Publisher online.  If Directory was setup with the
>Publisher as Primary on CRS (PublisherIP, SubscriberIP) and the Publisher
>were to fail, the agents would be kicked out and they would need to login
>again.
>
>Regards,
>
>[andy]
>
>  
>
>>Just wondering if anyone out there can comment on the behaviour of IPCC
>>Express and logged in agents upon loss of communications with the
>>publisher. From what I understand, as long as the agents are logged in,
>>and the CTI ports are not registered to the publisher, everything will
>>continue as normal.
>>
>>
>>-----                                                                -----
>>Lelio Fulgenzi, B.A.                                  lelio at uoguelph.ca.eh
>>Network Analyst (CCS)
>>University of Guelph                             FAX:(519) 767-1060 JNHN
>>Guelph, Ontario N1G 2W1                          TEL:(519) 824-4120 x56354
>>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>     remove the 1st letter of the canadian alphabet from my email,
>>eh!_______________________________________________
>>cisco-voip mailing list
>>cisco-voip at puck.nether.net
>>https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>    
>>
>
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