[cisco-voip] Behaviour of Agent Desktops and Phone Agents upon loss of communications with publisher.

[Wes Sisk]

If all is working correctly, the repository information is replicated 
between CM nodes as part of DCD replication, so you should be able to 
just re-point wihtout even re-initing the repository.

/Wes

Lelio Fulgenzi wrote:

> My plan was to point all devices (Unity ports, phones, etc) to a set 
> of two subscribers while we upgrade the publisher, tftp server and 
> another set of two subscribers. Once the upgrades are complete, I 
> would point all devices to the set of two upgraded subscribers, then 
> upgrade the remaining two subscribers. Once the upgrades are complete 
> and then finally reset all the devices back to their original devices 
> pools (subscribers spanning buildings).
>  
> I'm confident with the devices, since I've done that before, but it's 
> the CRS apps that has me wondering.
>  
> I'm guessing configuring the JTAPI portion is easy enough and restart 
> the engine. But is it OK to modify the directory and repository as 
> many times as I'd like? Do I loose all the scripts, or does it upload 
> what it has to the new settings?
>  
>  
>  
> -----                                                                -----
> Lelio Fulgenzi, B.A.                                  
> lelio at uoguelph.ca.eh <mailto:lelio at uoguelph.ca.eh>
> Network Analyst (CCS)
> University of Guelph                             FAX:(519) 767-1060 JNHN
> Guelph, Ontario N1G 2W1                          TEL:(519) 824-4120 x56354
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>      remove the 1st letter of the canadian alphabet from my email, eh!
>
>     ----- Original Message -----
>     *From:* Andrew Dignan <mailto:andy at dignans.com>
>     *To:* Lelio Fulgenzi <mailto:lelio at uoguelph.ca>
>     *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>     *Sent:* Sunday, February 13, 2005 10:39 PM
>     *Subject:* Re: [cisco-voip] Behaviour of Agent Desktops and Phone
>     Agents upon lossof communications with publisher.
>
>     Assuming your CRS server is setup to use the Subscriber not just
>     for JTAPI
>     but also for your Directory and Repository setup, you could function
>     properly without the Publisher online.  If Directory was setup
>     with the
>     Publisher as Primary on CRS (PublisherIP, SubscriberIP) and the
>     Publisher
>     were to fail, the agents would be kicked out and they would need
>     to login
>     again.
>
>     Regards,
>
>     [andy]
>
>     > Just wondering if anyone out there can comment on the behaviour
>     of IPCC
>     > Express and logged in agents upon loss of communications with the
>     > publisher. From what I understand, as long as the agents are
>     logged in,
>     > and the CTI ports are not registered to the publisher,
>     everything will
>     > continue as normal.
>     >
>     >
>     >
>     -----                                                               
>     -----
>     > Lelio Fulgenzi, B.A.                                 
>     lelio at uoguelph.ca.eh <mailto:lelio at uoguelph.ca.eh>
>     > Network Analyst (CCS)
>     > University of Guelph                             FAX:(519)
>     767-1060 JNHN
>     > Guelph, Ontario N1G 2W1                          TEL:(519)
>     824-4120 x56354
>     >
>     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>     >      remove the 1st letter of the canadian alphabet from my email,
>     > eh!_______________________________________________
>     > cisco-voip mailing list
>     > cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>     > https://puck.nether.net/mailman/listinfo/cisco-voip
>     >
>
>------------------------------------------------------------------------
>
>_______________________________________________
>cisco-voip mailing list
>cisco-voip at puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip
>  
>