[cisco-voip] Sniffer Utility on CallManager Server

[Wes Sisk]

Eterheal counts as unsupported software so Cisco's support model should 
go along the lines of:
best effort support with software present
remove the software when support arrives at wits end
if issue still persists, request reinstall of the server from the OS up 
to clear all traces of software from the system.

That said, I have ethereal on most of my CM servers and have not 
observed negative effects other than a performance hit when ethereal is 
running.

For a real production environment, a port span (monitor/mirror) and a 
separate PC with ethereal are the best approach.

/Wes

Kjartan Þ Friðjónsson wrote:

>
> I´ve used MS Network Monitor for the capture and etheral for the 
> diagnostic part, but Network Monitor will not allow the network card 
> in promiscus mode, so you will only see traffic related to CCM mac 
> address.
> 	
> *Kær kveðja / Best regards,*
> Kjartan Friðjónsson <mailto:kjartan.th.fridjonsson at nyherji.is>
> Rafeindavirkjam fjarskiptasv · Field Service Engineer
> CCNP, CIPT Support Specialist
> Samskiptalausnum Nýherja hf · Network Solutions Dep.
> Sími/tel: +354 569-7700 · FAX: +354 569-7669
> www.nyherji.is <http://www.nyherji.is/>
>
>
>
>
>
> *"Andrew Herdman" <aherdman at bcsglobal.com>*
> Sent by: cisco-voip-bounces at puck.nether.net
>
> 14.02.2005 17:31
>
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> Subject
> 	[cisco-voip] Sniffer Utility on CallManager Server
>
>
>
> 	
>
>
>
>
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>
> Hi VoIP Enthusiasts,
>
> I know it is against Cisco’s best practices to co-locate third party 
> software on the Callmanager servers. However, we need to install some 
> sort of sniffer program (i.e. Ethereal 0.10.8 with WinCap 3.0) in 
> order to capture some much needed ‘Skinny’ traces. Has anyone 
> successfully done this (whether short-term or long-term)? Will the 
> WinCap utility conflict with any CallManager libraries or processes? 
> If this is not a recommended approach, is there a Cisco-supported 
> sniffer tool out there that I could install on the server?
>
> Best regards,
>
> *Andrew Herdman*
> _______________________________________________
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