[cisco-voip] Hunt Pilot Caller ID

[King, Jesse]

Good suggestion with creating a dummy phone. That will work for us.
 
I always like to assign it to the second line, but in this situation
they receptionist will be using the Attendant Console, and they would
have to have both lines listed for each person to see the status - I
think it would be confusing for them...
 
Thanks.
 
Jess

________________________________

From: Court Schuett [mailto:cschuett at hprlogistics.com] 
Sent: Tuesday, February 15, 2005 11:13 AM
To: King, Jesse; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Hunt Pilot Caller ID



I've run into the same issue.  

 

I worked around it two ways.  Just set it to the secondary line on a
person's phone and then rename that line on the phone to be Customer
Service or whatever.  

 

I think this will also work:  Create a dummy phone (VIP30 or something)
with a dummy MAC and add that as the first line in the HG.

 

Good luck.

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of King, Jesse
Sent: Tuesday, February 15, 2005 10:04 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Hunt Pilot Caller ID

 

CM 4.1 -

 

Created a Hunt Pilot, HL and HG - for Broadcast.

 

When dialing the HP, it always displays the caller id of the first
person in the HG. Is there a way to identify the pilot as (XYZ Pilot)
when it is dialed... I may be off base here, but it choosing the
alerting name of the first DN in the HG?

 

I know I can change the Connected Name Presentation to Restricted and it
will show up as Private, but it would be nice to name it....

 

Thoughts?

 

Thanks.

 

Jesse

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20050215/ea87205d/attachment-0001.html