[cisco-voip] Unity + Call Forwarding

[Wes Sisk]

Hi Seth,

I just checked CM4.0(1) with no ES or SR.  Both inbound and outbound 
redirect delivery can be enabled.
on your originating cluster make sure outbound is enabled
on your destination cluster make sure inbound is enabled

make sure you only have the trunk device configured for the ip address  
of the peer CM, not an h323 gateway or h323 phone.  If you have had 
these previously configured, consider restarting ccm service after you 
finish configuration.

When make sure the unity voicemail pilot number for the destination 
cluster is available in the CSS of the trunk configuration of the 
destination cluster.

That should be it.  Run callviewer on Unity to see the information 
presented to Unity.

/Wes

Seth Call wrote:

>I realize your solution probably still relates to my scenario:
>
>The H.323 trunk is between two CallManagers
>
>Call Forward All is set on a phone to forward across an H.323 trunk; 
>this forwarded-to phone is a Cisco IP Phone associated with  the
>forwarded-to CCM.
>
>In your original replay, you state that it is up to the 'H.323
>destination' to receive and act on the RDNIS IE;  I assume then that the
>forwarded-to CCM, if integrated with Unity cross-cluster, will 'play
>nice' with that RDNIS information and direct the call to the original
>called voicemail box.  
>
>I hope that's correct. Feel free to post if so, or not! I'm in a
>situation that makes testing this difficult at the moment;  am just
>hunting the net for this information, and having a hard time cornering
>this info.  
>
>Thanks all,
>Seth Call
>
>-----Original Message-----
>From: Wes Sisk [mailto:wsisk at cisco.com] 
>Sent: Tuesday, February 15, 2005 7:48 PM
>To: Seth Call
>Cc: cisco-voip at puck.nether.net
>Subject: Re: [cisco-voip] Unity + Call Forwarding
>
>When CCM extends the call setup of the h323 trunk the rdnis IE should be
>populated with the original called party number.  It is up to the h323
>destination to receive and act on the RDNIS IE.  In the latest versions
>of CCM  on h323 gw config page you have options to enable inbound and
>oubound RDNIS individually.
>
>/Wes
>
>Seth Call wrote:
>
>  
>
>>Scenario:  Call Forward All is set on a phone to forward across an
>>H.323 trunk.
>>Question:  Can Unity be configured to use the voicemail associated 
>>with the phone that was first called; not the forwarded-to phone?
>> 
>>Thank you,
>>Seth Call
>>
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>>
>
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