[cisco-voip] Unity + Call Forwarding
Seth Call
scall at metreos.com
Tue Feb 15 19:29:28 EST 2005
Many thanks Wes,
I'll give that a shot as soon as possible, and let the list know how it
goes...
Seth Call
-----Original Message-----
From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: Tuesday, February 15, 2005 11:12 PM
To: Seth Call
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity + Call Forwarding
Hi Seth,
I just checked CM4.0(1) with no ES or SR. Both inbound and outbound
redirect delivery can be enabled.
on your originating cluster make sure outbound is enabled on your
destination cluster make sure inbound is enabled
make sure you only have the trunk device configured for the ip address
of the peer CM, not an h323 gateway or h323 phone. If you have had
these previously configured, consider restarting ccm service after you
finish configuration.
When make sure the unity voicemail pilot number for the destination
cluster is available in the CSS of the trunk configuration of the
destination cluster.
That should be it. Run callviewer on Unity to see the information
presented to Unity.
/Wes
Seth Call wrote:
>I realize your solution probably still relates to my scenario:
>
>The H.323 trunk is between two CallManagers
>
>Call Forward All is set on a phone to forward across an H.323 trunk;
>this forwarded-to phone is a Cisco IP Phone associated with the
>forwarded-to CCM.
>
>In your original replay, you state that it is up to the 'H.323
>destination' to receive and act on the RDNIS IE; I assume then that
>the forwarded-to CCM, if integrated with Unity cross-cluster, will
>'play nice' with that RDNIS information and direct the call to the
>original called voicemail box.
>
>I hope that's correct. Feel free to post if so, or not! I'm in a
>situation that makes testing this difficult at the moment; am just
>hunting the net for this information, and having a hard time cornering
>this info.
>
>Thanks all,
>Seth Call
>
>-----Original Message-----
>From: Wes Sisk [mailto:wsisk at cisco.com]
>Sent: Tuesday, February 15, 2005 7:48 PM
>To: Seth Call
>Cc: cisco-voip at puck.nether.net
>Subject: Re: [cisco-voip] Unity + Call Forwarding
>
>When CCM extends the call setup of the h323 trunk the rdnis IE should
>be populated with the original called party number. It is up to the
>h323 destination to receive and act on the RDNIS IE. In the latest
>versions of CCM on h323 gw config page you have options to enable
>inbound and oubound RDNIS individually.
>
>/Wes
>
>Seth Call wrote:
>
>
>
>>Scenario: Call Forward All is set on a phone to forward across an
>>H.323 trunk.
>>Question: Can Unity be configured to use the voicemail associated
>>with the phone that was first called; not the forwarded-to phone?
>>
>>Thank you,
>>Seth Call
>>
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>
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