[cisco-voip] Call terminated while leaving voicemail
Kevin Thorngren
kevint at cisco.com
Tue Feb 15 19:34:52 EST 2005
Hi Mike,
Sounds like this may be a one way audio issue between the GW and Unity.
HTH,
Kevin
On Feb 15, 2005, at 5:00 PM, Mike Armstrong wrote:
> Several users are complaining that callers trying to leave voicemail
> are
> being disconnected about 5 seconds into leaving the message. Happens
> mostly
> when the call originates out on the PSTN, but one intra-cluster (all
> LAN)
> occurence has been reported. I'm pretty sure I've seen this before,
> but
> can't find a specific reference to cause or cure. Haven't got any
> trace
> data yet because the CDR recording state on the Subscriber reverted to
> False
> when we upgraded to CCM 4.1(2), but I've shut that barn door so may at
> least
> have some data shortly. In the meantime, if anyone has any thoughts,
> I'd
> love to hear them. CCM 4.1(2), Unity 4.0(4)/Exchange 2003.
>
> Mike Armstrong
> UF/IFAS CREC
> Lake Alfred, FL
>
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