[cisco-voip] Call terminated while leaving voicemail

Kevin Thorngren kevint at cisco.com
Tue Feb 15 19:34:52 EST 2005


Hi Mike,

Sounds like this may be a one way audio issue between the GW and Unity.

HTH,
Kevin
On Feb 15, 2005, at 5:00 PM, Mike Armstrong wrote:

> Several users are complaining that callers trying to leave voicemail 
> are
> being disconnected about 5 seconds into leaving the message.  Happens 
> mostly
> when the call originates out on the PSTN, but one intra-cluster (all 
> LAN)
> occurence has been reported.  I'm pretty sure I've seen this before, 
> but
> can't find a specific reference to cause or cure.  Haven't got any 
> trace
> data yet because the CDR recording state on the Subscriber reverted to 
> False
> when we upgraded to CCM 4.1(2), but I've shut that barn door so may at 
> least
> have some data shortly.  In the meantime, if anyone has any thoughts, 
> I'd
> love to hear them.  CCM 4.1(2), Unity 4.0(4)/Exchange 2003.
>
> Mike Armstrong
> UF/IFAS CREC
> Lake Alfred, FL
>
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