[cisco-voip] Call terminated while leaving voicemail

[Mike Armstrong]

I had a vague recollection last night that our previous problem was an issue 
with the TSP.  We upgraded Unity to 4.4(4) with CCM 3.3(3), and had to 
revert from 7.0.4 to 7.0.3b.  (Case 600614122, toward the end.)  In that 
case, the failure occured on all calls.  Now it's intermittent.  I'll check 
the logs, and I've enabled tracing, so will wait watchfully and try to 
collect some data.  I think it's TAC-time.

mike

Date: Tue, 15 Feb 2005 19:34:52 -0500
From: Kevin Thorngren <kevint at cisco.com>
Subject: Re: [cisco-voip] Call terminated while leaving voicemail
To: "Mike Armstrong" <mfa at crec.ifas.ufl.edu>
Cc: cisco-voip at puck.nether.net
Message-ID: <92CD9289-7FB2-11D9-A952-000A95ACADA8 at cisco.com>
Content-Type: text/plain; charset=US-ASCII; format=flowed

Hi Mike,

Sounds like this may be a one way audio issue between the GW and Unity.

HTH,
Kevin
On Feb 15, 2005, at 5:00 PM, Mike Armstrong wrote:

> Several users are complaining that callers trying to leave voicemail
> are
> being disconnected about 5 seconds into leaving the message.  Happens
> mostly
> when the call originates out on the PSTN, but one intra-cluster (all
> LAN)
> occurence has been reported.  I'm pretty sure I've seen this before,
> but
> can't find a specific reference to cause or cure.  Haven't got any
> trace
> data yet because the CDR recording state on the Subscriber reverted to
> False
> when we upgraded to CCM 4.1(2), but I've shut that barn door so may at
> least
> have some data shortly.  In the meantime, if anyone has any thoughts,
> I'd
> love to hear them.  CCM 4.1(2), Unity 4.0(4)/Exchange 2003.
>
> Mike Armstrong
> UF/IFAS CREC
> Lake Alfred, FL