[cisco-voip] Unity + Call Forwarding

Seth Call scall at metreos.com
Wed Feb 16 11:51:31 EST 2005


Wes,
I am in murky territory so please allow me to qualify this one statement
you made further:

>>
I just checked CM4.0(1) with no ES or SR.  Both inbound and outbound
redirect delivery can be enabled.
on your originating cluster make sure outbound is enabled on your
destination cluster make sure inbound is enabled
<<

Enabled on the trunks between the two, I assume?

Thank you,
Seth Call

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Seth Call
Sent: Wednesday, February 16, 2005 12:29 AM
To: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Unity + Call Forwarding

Many thanks Wes, 

I'll give that a shot as soon as possible, and let the list know how it
goes...

Seth Call

-----Original Message-----
From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: Tuesday, February 15, 2005 11:12 PM
To: Seth Call
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity + Call Forwarding

Hi Seth,





When make sure the unity voicemail pilot number for the destination
cluster is available in the CSS of the trunk configuration of the
destination cluster.

That should be it.  Run callviewer on Unity to see the information
presented to Unity.

/Wes

Seth Call wrote:

>I realize your solution probably still relates to my scenario:
>
>The H.323 trunk is between two CallManagers
>
>Call Forward All is set on a phone to forward across an H.323 trunk; 
>this forwarded-to phone is a Cisco IP Phone associated with  the 
>forwarded-to CCM.
>
>In your original replay, you state that it is up to the 'H.323 
>destination' to receive and act on the RDNIS IE;  I assume then that 
>the forwarded-to CCM, if integrated with Unity cross-cluster, will 
>'play nice' with that RDNIS information and direct the call to the 
>original called voicemail box.
>
>I hope that's correct. Feel free to post if so, or not! I'm in a 
>situation that makes testing this difficult at the moment;  am just 
>hunting the net for this information, and having a hard time cornering 
>this info.
>
>Thanks all,
>Seth Call
>
>-----Original Message-----
>From: Wes Sisk [mailto:wsisk at cisco.com]
>Sent: Tuesday, February 15, 2005 7:48 PM
>To: Seth Call
>Cc: cisco-voip at puck.nether.net
>Subject: Re: [cisco-voip] Unity + Call Forwarding
>
>When CCM extends the call setup of the h323 trunk the rdnis IE should 
>be populated with the original called party number.  It is up to the
>h323 destination to receive and act on the RDNIS IE.  In the latest 
>versions of CCM  on h323 gw config page you have options to enable 
>inbound and oubound RDNIS individually.
>
>/Wes
>
>Seth Call wrote:
>
>  
>
>>Scenario:  Call Forward All is set on a phone to forward across an
>>H.323 trunk.
>>Question:  Can Unity be configured to use the voicemail associated 
>>with the phone that was first called; not the forwarded-to phone?
>> 
>>Thank you,
>>Seth Call
>>
>>----------------------------------------------------------------------
>>-
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>>
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>>
>>    
>>
>
>
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