[cisco-voip] Playing IVR prompts
Francisco
francisco-cisco at copetel.com.ar
Fri Feb 18 11:16:09 EST 2005
I have a trouble playing prompts over IP Call Legs.
According with the Cisco's document "Configuring TCL IVR Applications" ,
there are some restrictions;
"...
TCL IVR scripts played toward a VoIP call leg are subject to the following
conditions:
.G.711 mu-law encoding must be used when prompts are played.
....."
This is my scenario:
(Called side) PSTN<--------> GW ( IVR )<----h323----> INTERNET
<----h323----> GW <--------> PSTN (Caller side)
The trouble is not actually when playing media ( despite the bandwith
waste ) , other than when the POTS
side talks, the IP side can t hear any sound, but the POTS side can.
I set the codecs at g711ulaw, but the problem persist.
Aditionally if I set the gateway codec to g711alaw, the IP side didnt hear
the IVR prompts but the communication between both sides is successful.
This is my show conf run...
Router# show dial-peer voice 10
VoiceOverIpPeer10
information type = voice,
tag = 10, destination-pattern = `',
answer-address = `000000', preference=0,
numbering Type = `unknown'
group = 10, Admin state is up, Operation state is up,
incoming called-number = `.T', connections/maximum = 0/unlimited,
DTMF Relay = enabled,
modem passthrough = system,
huntstop = disabled,
in bound application associated: debit2
out bound application associated:
permission :both
incoming COR list:maximum capability
outgoing COR list:minimum requirement
type = voip, session-target = `',
technology prefix:
settle-call = disabled
ip precedence = 0, UDP checksum = disabled,
session-protocol = cisco, session-transport = udp, req-qos =
best-effort
,
acc-qos = best-effort,
dtmf-relay = h245-signal,
fax rate = voice, payload size = 20 bytes
fax protocol = system
fax-relay ecm enable
fax NSF = 0xAD0051 (default)
codec = g711ulaw, payload size = 160 bytes,
Expect factor = 0, Icpif = 20,
Playout Mode is set to adaptive,
Initial 60 ms, Max 200 ms
Playout-delay Minimum mode is set to default, value 40 ms
Max Redirects = 1, signaling-type = ext-signal,
CLID Restrict = disabled
VAD = enabled, Poor QOV Trap = disabled,
voice class perm tag = `'
Connect Time = 136797, Charged Units = 0,
Successful Calls = 0, Failed Calls = 0, Incomplete Calls = 0
Accepted Calls = 13, Refused Calls = 0,
Last Disconnect Cause is "3 ",
Last Disconnect Text is "no route to destination.",
Last Setup Time = 25620629.
any comments?
thanks in advance!
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