FW: [cisco-voip] Attendant Console Error

Erick Bergquist erickbe at yahoo.com
Thu Jan 6 07:03:58 EST 2005


Is the directory result displayed less then or equal
to 10 users? 

It will only look this up if there is 10 or less users
displayed.

--- Marcin Nowacki <Marcin_Nowacki at sevenet.pl> wrote:

> 
> OK. i've found a solution , JTAPI password was bad,
> but when I'm logged
> in I can not retrieve call state in directory window
> . I read that it
> was a problem in ccm 3.1 and lower but it was
> resolved in upper
> versions. We are using ccm 4.0(1) and initial line
> state show Unknown
> status for all directory numbers. 
> 
> What can it be ?
> 
> Greet
> 
> Marcin
> 
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of Marcin Nowacki
> Sent: Thursday, January 06, 2005 8:55 AM
> To: cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Attendant Console Error
> 
> 
> Hello 
> 
> I have the same problem as described below. 
> I have ac user defined in global directory users ,
> all devices are
> assigned to this user. I have also ac user in
> attendant users
> configuration. When I run attendant client console
> when I want to go
> online the error occures : 
> 
> Initialization of Call Control failed. Retrying...
> 
> 
> All praceses are running and I cant find any clue,
> what might be the
> problem. 
> 
> Any ideas needed :)
> 
> Greetings
> 
> Marcin
> 
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of J A Pine
> Sent: Friday, June 25, 2004 10:43 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Attendant Console Error
> 
> I'm running Attendant Console 1.2(1).  I recently
> installed the client
> on a
> new station and created a new login for it.  After
> installing and
> configuring it, the program opened and was able to
> load the Call Control
> with no problem.  I then copied over the users list
> from the other
> station
> and loaded up Attendant Console again and am now
> receiving this error
> message box:
> 
> 
> Initialization of Call Control failed. Retrying...
> 
> 
> It is never able to connect and I cannot dial.  I
> then removed the users
> list and reset the IP phone, but problem still
> exists.  Any ideas?  I
> already read through and verified everything was
> correct from what I
> found
> on Cisco's website:
> 
>
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_troubleshootin
> g_gu
> ide_chapter09186a00801eaf91.html
> 
> Can't seem to get this one to work, yet the other
> station is fine.  Any
> ideas, or any log files I can look at?
> 
> Jesse
> 
> 
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