[cisco-voip] Re: Unity directory

[Voll, Scott]

If I had the UM licenses I would get rid of the old VM system.  Is there
a way inside the Unity SQL DB to add contacts?

I've run into the problem where we started small (150 users) and now I'm
getting heat from admin that when people call the auto attendant on the
old VM system they can't get to the people that have been moved over to
the Unity system.  I'm looking for a way to fix it so that everyone is
on the auto attendant.

Does CM or CRS do something like this?

Scott

I don't have the $45k to move people over right now to UM... I have
looked and the PBX will work, it's just getting the cash.

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Tuesday, January 18, 2005 9:26 AM
To: Voll, Scott
Cc: andy at dignans.com; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Re: Unity directory

Your UM subscribers work because they are already in AD obviously.   
Because subscriber phone numbers are stored in Unity's SQL db (as 
dtmfaccessidi)  rather than in AD you'll only be able to get redirected 
(and even find I think) users in AD that are Unity subscribers.

So if your legacy vm folks want to be searched from Unity's directory 
handler try adding them as Unity subscribers if you have the license 
room.  As long as you do release to switch transfer and CM knows to 
send them to the correct vm pilot you should be fine.

-Ryan
On Jan 18, 2005, at 12:10 PM, Voll, Scott wrote:

> How much is that?
>
> I just want the Directory Assistance to search AD, look at the phone
> number, and use it.
>
> Scott
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Andrew Dignan
> Sent: Tuesday, January 18, 2005 8:55 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Re: Unity directory
>
> If you purchase a Unity Bridge to integrate to your legacy VM (which
> type
> of VM is it?) the users on the legacy VM are created as Contacts in 
> your
> Ad DOMAIN and can be searched for using Unity Directory.
>
> ~Andy
>
>> Is there any way of using AD for the Unity directory assistance?  I
> have
>> some people in our agency on UM and some on a legacy Voice mail
> system.
>> We would like to use AD so that everyone can be found.  Right now it
>> looks like it only works for people that have UM.
>>
>>
>>
>> TIA
>>
>>
>>
>> Scott
>>
>>
>>
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>>
>
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