[cisco-voip] Re: Unity directory

[Ryan Ratliff]

CM has the AA that comes with Extended Services and that might work for  
you if your CM is also AD integrated.
The ES version is pretty limited, ie only 4 CTI ports and you can't  
modify the script.  Note that this is bundled into the CM install in  
3.3 and later so you don't have to install Extended Services  
separately.

AA docs:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_0/ 
sys_ad/4_0_1/ccmfeat/fsaa.htm

CRS will be a bit more powerful, and might already have the aa.aef  
script available to you.

-Ryan
On Jan 18, 2005, at 12:35 PM, Voll, Scott wrote:

> If I had the UM licenses I would get rid of the old VM system.  Is  
> there
> a way inside the Unity SQL DB to add contacts?
>
> I've run into the problem where we started small (150 users) and now  
> I'm
> getting heat from admin that when people call the auto attendant on the
> old VM system they can't get to the people that have been moved over to
> the Unity system.  I'm looking for a way to fix it so that everyone is
> on the auto attendant.
>
> Does CM or CRS do something like this?
>
> Scott
>
> I don't have the $45k to move people over right now to UM... I have
> looked and the PBX will work, it's just getting the cash.
>
> -----Original Message-----
> From: Ryan Ratliff [mailto:rratliff at cisco.com]
> Sent: Tuesday, January 18, 2005 9:26 AM
> To: Voll, Scott
> Cc: andy at dignans.com; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Re: Unity directory
>
> Your UM subscribers work because they are already in AD obviously.
> Because subscriber phone numbers are stored in Unity's SQL db (as
> dtmfaccessidi)  rather than in AD you'll only be able to get redirected
> (and even find I think) users in AD that are Unity subscribers.
>
> So if your legacy vm folks want to be searched from Unity's directory
> handler try adding them as Unity subscribers if you have the license
> room.  As long as you do release to switch transfer and CM knows to
> send them to the correct vm pilot you should be fine.
>
> -Ryan
> On Jan 18, 2005, at 12:10 PM, Voll, Scott wrote:
>
>> How much is that?
>>
>> I just want the Directory Assistance to search AD, look at the phone
>> number, and use it.
>>
>> Scott
>>
>> -----Original Message-----
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Andrew Dignan
>> Sent: Tuesday, January 18, 2005 8:55 AM
>> To: cisco-voip at puck.nether.net
>> Subject: [cisco-voip] Re: Unity directory
>>
>> If you purchase a Unity Bridge to integrate to your legacy VM (which
>> type
>> of VM is it?) the users on the legacy VM are created as Contacts in
>> your
>> Ad DOMAIN and can be searched for using Unity Directory.
>>
>> ~Andy
>>
>>> Is there any way of using AD for the Unity directory assistance?  I
>> have
>>> some people in our agency on UM and some on a legacy Voice mail
>> system.
>>> We would like to use AD so that everyone can be found.  Right now it
>>> looks like it only works for people that have UM.
>>>
>>>
>>>
>>> TIA
>>>
>>>
>>>
>>> Scott
>>>
>>>
>>>
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>>>
>>
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>