[cisco-voip] Active Directory Integration

Anthony Mendoza amendoza at niku.com
Fri Jan 21 15:18:07 EST 2005


Thje network traces helped.  It looks like the CCM AD integration is
trying to search one of my SubDomains.  That particular SubDomain DC is
not up.  This may be causing the error.  I won't know for sure until
that admin can get the machine turned back on so we can remove it from
our Domain.  

Thanks for all the help so far!  I'll let everyone know if that ends up
being the source of all my troubles.

Thanks, 
--Anthony 
-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Friday, January 21, 2005 11:48 AM
To: Anthony Mendoza
Cc: cisco VoIP
Subject: Re: [cisco-voip] Active Directory Integration 

Do you get the error when browsing for users or only when trying to
modify them?

What permissions does the directory manager account CM is using have?

A sniffer trace will be the absolute best way to find out what's going
on here.  Try doing a netmon capture on the publisher (MS Netmon is
installed by default on your CM) while you try to do the modification.  
Then filter it for ldap packets and see what the AD server is sending
back after the ldapmodify messages sent by CM.  If you don't see any
ldapmodify messages look for the bindresponse to see if there is a
general password problem.

I'll be happy to look at the sniffer for you but I wouldn't send the
capture to the whole list.

-Ryan
On Jan 21, 2005, at 1:49 PM, Anthony Mendoza wrote:

> I've been checking out the logs and other than the error itself "can't

> get userid" which doesn't make much sense the logs aren't so helpful 
> (at least in plain text).
>
> --Anthony
> -----Original Message-----
> From: Kevin Thorngren [mailto:kevint at cisco.com]
> Sent: Friday, January 21, 2005 10:12 AM
> To: Anthony Mendoza
> Cc: <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Active Directory Integration
>
> Hi Anthony,
>
> A Sniffer capture of the problem will provide a lot of information 
> toward what is causing the problem.  Also, you can look at the log 
> files in c:\dcdsrvr\log.  Of interest would be Pluginsetup.trc which 
> is a text file that contains the installation log.  There are also a 
> few different log files generated that contain information about the 
> LDAP requests.
> Try your test again then look at the latest files generated.
>   Maybe this will help you find the problem.
>
> Thanks,
> Kevin
>
> On Jan 21, 2005, at 12:36 PM, Anthony Mendoza wrote:
>
>> DC=Niku,DC=com
>>
>> --Anthony
>> -----Original Message-----
>> From: Hering, Marc [mailto:MHering at TheGaleCompany.com]
>> Sent: Friday, January 21, 2005 9:11 AM
>> To: Anthony Mendoza; cisco-voip at puck.nether.net
>> Subject: RE: [cisco-voip] Active Directory Integration
>>
>> When you installed the Plugin, what base OU did you set it to look
in?
>> We have the AD running on 3.3.4 and it works fine...but it was a bit 
>> of a quirky install....
>>
>> -----Original Message-----
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony 
>> Mendoza
>> Sent: Friday, January 21, 2005 9:21 AM
>> To: cisco-voip at puck.nether.net
>> Subject: [cisco-voip] Active Directory Integration
>>
>> I've got a new 4.0(2a)es22.1 cluster and am trying to do the active 
>> directory integration.  Install of the plug-in goes great, however, 
>> I'm getting this:
>>
>> "The following error occurred while trying to load the requested
page.
>>
>>
>> UID is null or empty string. Cannot get user info." whenever I tried 
>> to edit a user.  Anyone that's done this have any ideas?
>>
>> Our AD Schema/OU Layout is a bit non-standard, but other than that I 
>> have no frickin idea why it is not working.  Our Cisco Partner gave 
>> us
>
>> an "engineering special" build, but that doesn't seem to work either.
>> I'm looking for any pointers from any of the fine folks on this list!
>>
>> I'm about to re-install the plugin again or throw it all out and just

>> use DC Directory.  I'd really like to get the AD working though.
>>
>> Thanks,
>> --
>> Anthony Mendoza
>>
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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