[cisco-voip] cra autoattendant script
Andrew Dignan
andy at dignans.com
Fri Jan 21 15:39:44 EST 2005
The default AA for CUE is terrible though. The welcomePrompt does not
have "interuptable" set for the Prompt, and they are using a PlayPrompt
step not get digit or menu so you hit a button and have to wait for the
prompt to end before it takes action.
> As I recall, the aa.aef built into Unity Express does not need to be
> modified. Once you install it, as it is by default, it adds script
> parameters in the Unity Express Autoattendant interface that let you
> specify the operators extension, plus some other misc fields. You dont
> have to edit the aa.aef file directly.
>
>
> On Fri, 21 Jan 2005 00:01:20 -0600 (CST), Andrew Dignan
> <andy at dignans.com> wrote:
>> What do you want to do? Send a basic idea of what you want in your AA
>> script and I will send one to you.
>>
>> > i need to get a very basic cra autoattendant script working and fast
>> > just needs to play a prompt which is basically - "if you know the
>> > extension,
>> > dial it now" and if they dial an incorrect extension they get
>> reprompted.
>> > ive got the cti ports and route point setup but i havent looked at cra
>> > scripts in well over a year and the default aa.aef file is very
>> confusing
>> > at
>> > the moment. if someone has a basic script like this, i would
>> appreciate
>> > you
>> > sharing it.
>> >
>> > using cm 3.2.3 and cra 3.0
>> > --
>> > Chad Whitten
>> > Network Administrator
>> > neXband Communications
>> > cwhitten at nexband.com
>> > 601-944-4801 Phone
>> > 601-944-4803 Fax
>> >
>> > _______________________________________________
>> > cisco-voip mailing list
>> > cisco-voip at puck.nether.net
>> > https://puck.nether.net/mailman/listinfo/cisco-voip
>> >
>>
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>>
>
>
> --
> Nick Marus
> nmarus at gmail.com
>
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