[cisco-voip] IP phones "Not Registered" but working

[Kevin Thorngren]

Hi Josh,

If you point the CCMAdmin URL to the primary CCM for the phones do they 
show as registered?  If so there might be an issue with the Cisco RIS 
Data Collector service.  This service, among other things, provides 
each CCM in the cluster with the registration status of the phones.  
You can try restarting the RIS DC service on all CCM's in the cluster.  
This should re-establish communications.

HTH,
Kevin

On Jul 11, 2005, at 12:08 PM, Josh Horton wrote:

> SRST is not configured yet.
>
> From: Court Schuett [mailto:cschuett at hfsnorthamerica.com]
> Sent: Mon 7/11/2005 11:07 AM
> To: Josh Horton; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] IP phones "Not Registered" but working
>
> Are they failing over to SRST?
>  
> That’s what I’ve seen before.  Try resetting the phones and see what 
> they do.
>  
> GL.
>  
> Court Schuett
>  
> 630-909-5560
> cschuett at hprlogistics.com
>
> From: cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Josh Horton
> Sent: Monday, July 11, 2005 11:03 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] IP phones "Not Registered" but working
>  
> I am running CCM 4.1(3) and our 7940 and 7960 phones are working 
> correcly but are displaying "Not Registered" in the status field of 
> the Phone list.
>  
> Has anyone else seen this before?
>  
> Thanks,
> Josh
>
>
>
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