[cisco-voip] CCM behavior on downed VM ports

[Wes Sisk]

to go to an alternate destination when the voicemail port is unregistered
use the 'not available' option in the hunt list/line group configuration.

/Wes
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Lelio Fulgenzi
Sent: Thursday, July 28, 2005 9:21 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CCM behavior on downed VM ports


we see similar mwi out of sync issues on maintenance, and we too issue an
mwi resync, however, ours takes no more than 15 minutes to begin after i
press the button and no more than 15 minutes to complete. we have about 2500
subscribers.

on your other question, we have our vm ports to ring n/a to a backup message
saying voicemail is unavailable on an old CRS box. i'm not aware of a way to
not forward to voicemail when voicemail is down.


----------------------------------------------------------------------------
----
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than
an
IP phone on a long haul 10base2 connection"
LFJ
  ----- Original Message -----
  From: Simon, Bill
  To: 'cisco-voip at puck.nether.net'
  Sent: Thursday, July 28, 2005 9:10 AM
  Subject: RE: [cisco-voip] CCM behavior on downed VM ports


  Just to clarify, I'm talking about Unity 4.0(3) integrated with
CallManager
  4.0(2).

  -----Original Message-----
  From: Simon, Bill [mailto:BillS at tns.its.psu.edu]
  Sent: Thursday, July 28, 2005 9:08 AM
  To: 'cisco-voip at puck.nether.net'
  Subject: [cisco-voip] CCM behavior on downed VM ports

  Two unrelated questions:

  1.  Is there a way to modify the behavior of call-forwarding to voicemail
  when the voicemail ports are unregistered?  For example, this morning I
was
  performing some maintenance on Unity and during that time, the VM ports
were
  unregistered.  Callers forwarded to voicemail on no-answer were greeted
with
  a reorder tone.  I'd rather that, if the VM ports are unregistered, no
  attempt is made to forward them there -- just let it continue ringing the
  phone.  Possible?

  2.  Roughly 3 out of 4 times that we do maintenance on Unity requiring a
  reboot, once the system comes back up, there is some problem with
  message-waiting indicators being out of sync.  This morning as I tested a
  mailbox I noticed the problem again.  The only way we've been able to
clear
  this issue is by going into the telephony integration manager and forcing
a
  MWI resync.  However, this takes an unbearably long time with our system
of
  about 5000 subscribers.  Has anyone else experienced these sorts of MWI
  issues?  Is there any way to make the resync go faster?  (Currently I just
  enable as many ports as possible to do MWI Dialout but the process still
  takes upward of 1.5 hours -- during which time no MWIs are issued on new
  messages or turned off when messages are checked, and subscribers call in
to
  report trouble)


  Thanks
  Bill
  _______________________________________________
  cisco-voip mailing list
  cisco-voip at puck.nether.net
  https://puck.nether.net/mailman/listinfo/cisco-voip
  _______________________________________________
  cisco-voip mailing list
  cisco-voip at puck.nether.net
  https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20050728/741dd1b8/attachment-0001.html