[cisco-voip] Ethernet Disconnected

[Brian Prentiss]

Scott, 
 
I'm not sure how long the upgrades take.  Maybe another tact would be to
switch out the phone with a spare.  That might isolate whether it seems
to stay with the phone.  If it does, then maybe you can RMA the phone if
you can't send it back on the upgrade.
 
Maybe one of the Cisco folks on the list can give an idea on how long it
should take for the upgrade.
 
Brian

________________________________

From: Voll, Scott [mailto:Scott.Voll at wesd.org] 
Sent: Friday, June 03, 2005 9:30 AM
To: Brian Prentiss
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Ethernet Disconnected



Brian-

 

It is in the part number range but just outside the Serial number range.
(inm07451aau)

 

I went ahead and filled in the upgrade form.  Any idea how long it will
take for Cisco to get back to me?

 

Thanks

 

Scott

 

________________________________

From: Brian Prentiss [mailto:bprentis at azleg.state.az.us] 
Sent: Friday, June 03, 2005 9:13 AM
To: Voll, Scott
Subject: RE: [cisco-voip] Ethernet Disconnected

 

It isn't on this list of bad serial numbers, per chance?  

 

http://www.cisco.com/en/US/products/hw/phones/ps379/products_field_notic
e09186a00801cfa59.shtml

 

 

	-----Original Message-----
	From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
	Sent: Friday, June 03, 2005 9:12 AM
	To: cisco-voip at puck.nether.net
	Subject: [cisco-voip] Ethernet Disconnected

	I'm getting an error on my 7960 when I plug it into my 3560
inline power switch.  The error is "Ethernet Disconnected".  I've
checked the port and it's up and the phone starts to configure vlan then
goes to "Ethernet Disconnected".  NO Power brick involved.

	 

	I'm running CM 4.1.3 and firmware is P00307010200.

	 

	Any ideas?  I have already deleted it in CM so it can auto reg.
The phone has been on the network before.

	 

	Any help is appreciated greatly

	 

	Scott

	 

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