[cisco-voip] Exclusive Hold
Voll, Scott
Scott.Voll at wesd.org
Sun Jun 12 02:05:44 EDT 2005
Why aren't you using Attandant Console and giving them each in extension? Use there current extension as the pilot point.
Am I missing something here?
Scott
________________________________
From: cisco-voip-bounces at puck.nether.net on behalf of Andrew Dignan
Sent: Fri 6/10/2005 9:35 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Exclusive Hold
I some PBX's there is such a thing as "exclusive" hold. CallManager
4.1(3), receptionists have a shared line and they are constantly picking
each others "held" calls on accident. Is there any way that with a shared
line the only person who can take that call off hold is the phone who put
that caller on hold.
TIA,
andy
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