[cisco-voip] Exclusive Hold

Voll, Scott Scott.Voll at wesd.org
Sun Jun 12 02:05:44 EDT 2005


Why aren't you using Attandant Console and giving them each in extension?  Use there current extension as the pilot point.
 
Am I missing something here?
 
Scott

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Andrew Dignan
Sent: Fri 6/10/2005 9:35 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Exclusive Hold



I some PBX's there is such a thing as "exclusive" hold.  CallManager
4.1(3), receptionists have a shared line and they are constantly picking
each others "held" calls on accident.  Is there any way that with a shared
line the only person who can take that call off hold is the phone who put
that caller on hold.

TIA,

andy
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