[cisco-voip] 7970 call forwarding display issue, bug CSCsa77131

Erick Bergquist erickbe at yahoo.com
Tue Jun 21 23:31:10 EDT 2005


Have 7970s on 6.03sr1 firmware (Call Manager
3.3(4)sr2) and having issue where forwarded calls
don't display the information on other phones right
for forwarded calls like in this bug.

Bug CSCsa77131 details from bug toolkit. It doesn't
list a fixed version but saids it is resolved but in
what?

Headline  	 Phone receivng fwded calls not displaying
CallingParty, CalledParty Name
Product 	 third-gen-phones 	Model 	 
Component 	 sw-phone-jphone 	Duplicate of 	 
Severity 	 3  Severity help 	Status 	 Resolved  Status
help
First Found-in Version 	 6.0 	First Fixed-in Version 	
  Version help
Release Notes
 
Symptom:
The IP Phone that receives forwarded calls may not
display the Calling Party Name and the Called Party
Name.

Conditions:
This is seen on the 6.2.80 build with SeaView CCM ver
3.3(4)

Workaround:
None

Symptom on phones:

The forwarding caller ID display on the screen remains
unchanged when calls are forward while the user is on
their primary line.  

The screen just says:
                                                      
                     For XXXX
                                                      
                     When it should instead read:
                                                      
                     Forward First Name, Last Name
                                                      
                     For XXXX


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