[cisco-voip] user not showing in Attendant Console

[Wes Sisk]

you mean in the AC client directory listing?

the user in global directory has to be configured with an extension to show
up there.

/Wes
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Erik Erasmus
Sent: Wednesday, May 25, 2005 10:03 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] user not showing in Attendant Console


Hi



I have Call Manager 4.1. Recently the administrator of the system added a
new user. Because of a shortage of phones he used an existing user's phone
who is not on site for a couple of weeks planning to just use a new phone
for the one he is borrowing later.



The new phone can make and receive calls and all the basic are OK but the
new employee does not show up in the Attendant Console application.

Is there a way to force a sync with the user database. I have tried the
reload button on the AC application and also tried closing and re-opening
it.



In the AC server parameters I noticed the Database sync time is 3hrs by
default





Erik Erasmus




----------------------------------------------------------------------------
----
This message, including any attachments is intended only for the persons or
entity to which it is addressed, and may contain privileged or confidential
information. Retransmission, dissemination, copying, distribution,
modification and / or publication of this message by a person other than the
intended recipient is strictly prohibited by the sender. If you have
received this message in error, or you feel it is unacceptable
communication, a chain letter or offensive material of any nature, please
delete the material and any copies from all systems and report it to:
info at kss.co.za

----------------------------------------------------------------------------
----

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20050525/ef894f30/attachment-0001.html