[cisco-voip] Change busy/unavailable tone

Benny Giebens BGI at Helios-it.com
Wed Nov 9 03:23:35 EST 2005


But apparently the annunciatior won't fire when you are not logged in to
expansion mobility or is there a way to get him working in this case?
It would be nice to have this message '..can't be reached' instead of
the fast busy signal...


Rgds
Benny Giebens

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: dinsdag 8 november 2005 21:36
To: Benny Giebens
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Change busy/unavailable tone

CM 4.x has the annunciator that will tell you your call cannot be  
completed as opposed to just the plain old reorder tone (in some  
circumstances).

-Ryan

On Nov 8, 2005, at 11:09 AM, Benny Giebens wrote:

All,

We are using here a lot of 7912 phones and extension mobility.

Now the operator has a hard time distinguishing the busy tone from  
the unavailable tone(tone when someone isn't logged in via extension  
mobility), and thus have a hard time saying to customers that he/she  
will ring back (if the phone is busy) or that he/she is not in the  
office(unavailable tone).



Is there somewhere in the tftpath a possibitlity to change the tones  
for busy and unavailable to two totally different tones, because now  
unavailable is simply a slightly more rapid busy tone.



Rgds

Benny Giebens ..



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