[cisco-voip] Change busy/unavailable tone

Wes Sisk wsisk at cisco.com
Wed Nov 9 08:39:04 EST 2005


CM 4.2 will include additional forwarding configuration for forward on
unregistered (or similar verbage).  Currently internal to CM unregistered
and busy follow the same path.  The only way the caller would know is if you
allow many calls on the destination phone so if the user is logged in, the
caller would hear multiple rings.

/Wes

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Benny Giebens
Sent: Wednesday, November 09, 2005 3:24 AM
To: Ryan Ratliff
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Change busy/unavailable tone


But apparently the annunciatior won't fire when you are not logged in to
expansion mobility or is there a way to get him working in this case?
It would be nice to have this message '..can't be reached' instead of
the fast busy signal...


Rgds
Benny Giebens

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: dinsdag 8 november 2005 21:36
To: Benny Giebens
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Change busy/unavailable tone

CM 4.x has the annunciator that will tell you your call cannot be
completed as opposed to just the plain old reorder tone (in some
circumstances).

-Ryan

On Nov 8, 2005, at 11:09 AM, Benny Giebens wrote:

All,

We are using here a lot of 7912 phones and extension mobility.

Now the operator has a hard time distinguishing the busy tone from
the unavailable tone(tone when someone isn't logged in via extension
mobility), and thus have a hard time saying to customers that he/she
will ring back (if the phone is busy) or that he/she is not in the
office(unavailable tone).



Is there somewhere in the tftpath a possibitlity to change the tones
for busy and unavailable to two totally different tones, because now
unavailable is simply a slightly more rapid busy tone.



Rgds

Benny Giebens ..



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