[cisco-voip] Unity Integration

[Voll, Scott]

Unity connections I think is Cisco's fix. :-)

 

Did they load a SP for exchange or windows on the exchange box?  

 

I have told my AD/exchange guys to not unless pre-approved by me.

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Schuett, Court
(MBNAP it)
Sent: Thursday, November 10, 2005 9:09 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity Integration

 

Hello all,

 

 

Some set up.  We have a centralized call manager set up.  All calls are
handled in one primary location.  We have a distributed voice mail set
up.  At a remote office, we have a small unity server connected to the
site's primary exchange server.  The Unity users have a seperate login,
but share a mailbox with their primary login.  (There was a reason for
this, but it predates me)

 

We've run into a problem where the AD and Exchange guys are making
changes to the network that are seriously affecting our voicemail
servers.  The other day, there was a permissions problem on the Exchange
server and company-wide we couldn't send outbound email.  To fix this,
the Exchange team rolled back security settings to a few days prior.
That fixed their problem, but it completely shut down our voicemail.
We're not entirely sure what happened, but the result was that the Unity
server could not communicate with the Exchange server.  To solve the
problem, we took the Unity users out of their OU and put them in a
seperate OU then copied them back.  I stopped and started the Unity
service and everything worked.  

 

We would like to find a solution where the Exchange/AD guys can't cause
us problems, but we are still able to use Unified Messaging.  Is there a
solution?  The problem is that I'm not that good with Windows or
Exchange so I have a hard time understanding and communicating my
desires to the AD/Exchange guys.  Anyone out there with some more
experience that could possibly help?  We love UM, but are not big fans
of the headaches caused by depending on others for security.

 

Thanks!

 

Court Schuett

 

Millward Brown

Network Systems Engineer

630-955-8983

court.schuett at us.millwardbrown.com

 

 



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