[cisco-voip] Deleting DN from phone to move to Pilot Point...failure..

[Philip Walenta]

In your "route plan report" have you checked for unassigned numbers?


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From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Reimers
Sent: Friday, November 11, 2005 9:43 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Deleting DN from phone to move to Pilot
Point...failure..



Hi everyone-

 

I'm trying to remove DN '7000' from  a users phone, in order to move it to a
Pilot Point

(first steps to converting that user to using Attendant Console)

 

I can successfully remove the line from the users phone-when I call from the
outside, I get a reorder tone as expected-

 

When I try to create a Pilot Point using that same number (to make the user
the first destination for incoming 7000 calls)

I get the following error:

 



 

It's looking like the Call Manager somehow isn't releasing the number? Even
though it's gone from the users phone, 

I still cannot re-use that number on a PP?

 

What's wrong?

 

Btw- this is slightly of a rush-I'm trying to get this conversion done on
Friday, since we're closed-

On Monday I either have to have it working or revert the config so that 7000
gets answered (since it's our main number!)

 

 

 

 

Thanks, Tim

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