[cisco-voip] cisco vs manufacturer hardware

[Voll, Scott]

Next Servers we will buy are going to be HP's or Dells.  We currently
are a Dell shop and I'm running Unity on a Dell with no problems.  But I
will by a HP direct next time for CM, or IPCC.

 

We were going to buy HP this time, but are channel partner and Cisco AM
made a deal that we couldn't refuse with some other purchases.

 

Scott

 

PS.  It's will help the old smartnet fund. ;-)

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brian Henry
Sent: Friday, November 18, 2005 11:47 AM
To: Lelio Fulgenzi; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] cisco vs manufacturer hardware

 

Cisco always uses the S/N of the box for SmartNet purposes thus you can
get it for the software but not the hardware. So if you have to open a
TAC case about CCM most of the time they want the S/N of the box to
correlate it with CCM.  Personally we use HP direct and like you said
get way better prices, but I have not known TAC to point to hardware as
long as the box meets or exceeds the requirements for the product.  Plus
if you keep an eye on the array thru the HP utils and check the
fragmentation of the box once and awhile then your doing the typical
sysadmin stuff that has been going on well before CCM. or any other IP
Communication Product.

 

 

 

 

 

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Lelio Fulgenzi
Sent: Fri 11/18/2005 2:27 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] cisco vs manufacturer hardware

Just wondering how many people are sticking with Cisco branded MCS
servers rather than going with the OEM boxes? We've established a great
relationship with HP and they're onsite faster than I can put the phone
down sometimes. What experiences have others seen with OEM boxes? Does
the TAC quickly point at hardware as the problem?

 

The cost difference between Cisco vs OEM hardware is quite substantial
and were getting around to having to replace a large number of boxes
relatively soon (thanks to IPCC v3.5) and it's getting a bit difficult
to justify the cost difference, when I can't see it myself.

 

------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I had a coffee and Coke at lunch today...and now, I've got more jitter
than an
IP phone on a long haul 10base2 connection"
LFJ

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