[cisco-voip] Phone software for dialing from Outlook?

MIHI mihi at ludens.elte.hu
Tue Nov 22 14:22:47 EST 2005


Hello,

TSP works great, if you're an administrator on your windows and can change
the password...

TSP's other problem is that it puts CTI load on CallManager, so not scalable
to 100s of users.

The scalable solution is WebDialer.

This applications seems to do what Outlook users want:
SA-Quick Dial Outlook Dialer
http://www.syn-apps.net/QuickDial.aspx
They offer an eval.

Another interesting option is this:
http://www.myvoipsource.org/index.php?option=com_content&task=view&id=45&Ite
mid=85
Not exactly for Outlook but free.

You can also send commands to the phone itself to dial, but in this case you
need to know the phone's IP address, and also the username/password.

Marton

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of IT
Sent: Tuesday, November 22, 2005 2:08 AM
To: Marcus Lundbom; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Phone software for dialing from Outlook?

Has anyone done this? Or does no one use TSP in a domain environment.
Does anyone use TSP at all?

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Marcus Lundbom
Sent: Sunday, November 20, 2005 4:21 AM
To: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Phone software for dialing from Outlook?

Write an application that detects that the password has been changed during
login and modifies the registry :) 


/M  
 
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of IT
Sent: Saturday, November 19, 2005 12:50 AM
To: Ryan Ratliff
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Phone software for dialing from Outlook?

The issue we have found with TSP is that the user must have their network
login and password stored in the control panel for the TSP.
Since we have a forced monthly password change, this breaks the
functionality of TSP. Is there an alternative?

Thanks,
Avidan

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Friday, November 18, 2005 12:54 PM
To: Tim Reimers
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Phone software for dialing from Outlook?

You want the plain old Cisco TSP.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/
products_configuration_example09186a008017902d.shtml

-Ryan

On Nov 18, 2005, at 3:35 PM, Tim Reimers wrote:



Does anyone know what software there is for allowing a user (perhaps with
Attendant Console loaded) to dial contacts from their Outlook?



I know there's all kinds of ancient 'pick up my modem and dial' and then
pick up the phone type stuff-





Was wondering what there is that integrates with Outlook for IP phones?



I'd _prefer_ not to license IP Communicator (it's not free, is it?)



I have no idea



Thanks ,Tim

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