[cisco-voip] IPCC Express v4.0 SRND - no FACs/CMCs allowed????

[Lelio Fulgenzi]

A very interesting 'design consideration' in the IPCC Express v4.0 SRND:
  CallManager Forced Authorization Codes and Client Matter Codes are not allowed to be used on the same CallManager cluster where IPCC Express is installed. This is for any CallManager phones and users- not just IPCC Express agents. The resolution to this is to deploy two separate CCM clusters.
We are heavy users of FACs (as are many other educational institutions) and are keen on going to IPCCX v4.x for the redundancy features.

Any Cisco folk still in the office on a Friday afternoon care to comment? ;)


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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection"                                           LFJ
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